"Lute Riley Honda has earned a customer for LIFE!"

Lute Riley Honda has earned a customer for LIFE! My recent Pilot purchase was the most positive, convenient auto transaction I've ever had. Previously I've purchased Fords, Hondas, Toyotas, Nissans and a BMW from other dealerships with much more fuss and friction. (In fact for many years I had "A Plan" pricing with Ford, which is supposed to be a no haggle-price guarantee.) Working with Jennifer Jackson in on-line sales, and John Moran & George "W" Wasshausen made every previous experience seem less than ideal. They've redefined professionalism and courteousness in my book. Jennifer Jackson's friendly voice was reassuring when I was skeptical of trading my much loved Pilot. John Moran was prompt at retrieving all initial information to get me qualified quickly. George Wasshausen took the extra time to discuss all of my concerns and answer all of my questions. I felt like they were the "3 Muskateers" swooping in to cut through the muck and make my decisions easier. Also, Kristen Johnson in accessories made all of my choices easy to understand. She has an amazing base of knowledge with not just Honda parts, but also other installation options. Working with Kristen made my decision making a no-brainer. KRISTEN JOHNSON is the reason for my initial interest in purchasing a vehicle with Lute Riley Honda. She graciously took me under her wing during the winter while I was having problems with after-market tvs in my last Pilot. Not only did she help me uncover the mysteries involved with the tvs themselves, she put a personal touch on everything. I knew at the time that I left the dealership last December, I would be back for my next purchase. Last, but definitely not least, D'Lon Johnson made my financing process quick & painless. How many customers can say that in other dealerships? D'Lon wasted no time telling me all about my final options to add to the vehicle, providing financing options, and making me feel valued....all of this with a big SMILE :) on his face! You've got

Wendolyn Williams,Dallas, TX

"I had a great experience compared to two other dealerships "

Mr. Weiss,

 

I wanted to shoot you an email in regards to my experience at Lute Riley this week after purchasing a 2010 Honda Pilot EXL.  I had a couple of phone conversations with Misty Chandler, and we settled on a great price in about 3 phone conversations.  It was wonderful.

 

When I got to the dealership, Misty directed me to Amin.  He was very knowledgeable about the Honda Pilot, and he gave me alot of information that other salesmandid not tell me or that I did not know.

 

I had a great experience compared to two other dealerships I went to in the past couple of weeks.  If I'm ever in the market again for a Honda, I will definitely come back and want to deal with Misty and Amin.

 

Thanks,

 

Khanh Nguyen

Khanh Nguyen,Dallas, TX

"Every person that I had contact with was very professional and nice"

I wanted to thank you so much for all that you did on Saturday.  Even with the flight, that was one of the most painless car buying experiences that I have ever had.  Each and every person that I had contact with was very professional and nice.  You seem to have a great staff under you and I can tell that are all happy working for you.  I will definitely put anyone that is in the market for a new Honda in touch with you.

Mr. Lowell, Houston, TX

"Lute Riley Honda's first deal was 6% on the nicest car in the lot!!! "

David McDavid Honda was very disrespecting toward me, the first offer they brought to me was a 17.42% interest deal when i had told them that i wanted a car didn't need a car. Then lied and said that's all I could get with my credit, so i left furious with the situation. Then went to Lute Riley Honda and the first deal they had for me was 6% on the nicest car in the lot!!! The fact that David McDavid Honda tried to screw me like that is extremely angering and I don't think they should be able to try it on ANYBODY!!!

Brian Cermack,Plano Texas

"Experience was very exceptional"

Experience was very exceptional I was in a total loss of my previous vehicle and needed a car fast in the most convenient quick manner and exactly what I need/want. thanks to my salesperson and staff that backed him up Lute Riley Honda.

Nolan Avila,Dallas Texas

"My wife and I had a great experience at Lute Riley Honda."

My wife and I had a great experience at Lute Riley Honda. Our sales person Paul Parker couldn't have been nicer or more helpful. Since this was a NGV Civic we had no other dealer choices in the Dallas metro but would come back to Lute Riley even if we did.

Gary Hibert,Bartonville Texas

"Mark Dupuy, went out of his way to accommodate us"

Our sales person, Mark Dupuy, went out of his way to accommodate us, even delivering our new car to my home. He answered any questions we had, and negotiated to give us the best deal so that we would purchase through his dealership. I never felt pressured to buy, which is great because I will not purchase when I am being pressured. It was a very pleasant
experience.

Kathleen Jewell,Grapevine Texas

"have never had such a positive experience with a car dealership"

The only thing the dealership said about rating them was that if I was "happy" with the experience and satisfied completely to rate them favorably. I was very honest with my answered and have never had such a positive experience with a car dealership. I will go back to them to purchase my next vehicle if the Pilot
continues to perform exceptionally.

Tuesdae Hubbard,Richardson Texas

"Great experience, great, non-pushy salesman"

Great experience, great, non-pushy salesman. Met our price without excessive negotiations and stayed late into evening to wrap up the purchase that night.

Leann Creutzmann ,Richardson Texas

"We had the privilege of meeting one of your salesmen Mark Kiediash."

On November 20 2011 after visiting 3 other dealerships in Dallas my wife and I visited Lute Riley. We had the privilege of meeting one of your salesmen Mark Kiediash. He not only showed us an Accord he sold us on the car. His humor and personable manner were delightful but it was his informative knowledge that made him so outstanding. He expounded on the safety features of the vehicle as well as many of the other selling features. We walked out knowing details about the car that were not obvious with just a test drive. It was his informative presentation his genial personality and his attention to detail that brought us back to your dealership Saturday to purchase the Accord. We want you to know what a fantastic salesman he is. In addition the helpful advice and hard work of Will Ramos made this experience pleasurable even though we still have to pay for the car.

Sincerely Russ and Kay Simmer

Russell Simmer,Richardson Texas