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Parts and Service FAQs

Frequently Asked Owner Questions

We have collect some of the most commonly asked questions for you. If you can't find the answer to your question, please contact our Service Department.

Parts Department News & Events

The battery was disconnected from my vehicle and now my radio display is flashing “CODE” and the radio doesn’t work. Where can I find my radio code?

If an audio unit with theft protection is disconnected from electrical power, you must enter a unique code number into the unit or it will not work. This code and the audio unit’s serial number are listed on the anti-theft ID card that comes with the vehicle. If this card is lost, you must obtain the audio unit serial number in order to get the radio code. Some newer vehicles allow you to retrieve the audio unit serial number electronically from the radio. Refer to your owner’s manual for the specific procedure. Some older vehicles (model year 2003 and older) require a visit to the dealer in order to retrieve the audio unit serial number. Once you have the audio unit serial number, you can call Auto Customer Service at (800) 999-1009 or have the dealer look up the radio code.
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Is it possible to tow my Honda vehicle with all four wheels on the ground (dinghy towing)?

For model year 2006 and newer, if a Honda vehicle is approved for towing with all four wheels on the ground, it will be noted in the Owner’s Manual for that vehicle. Please refer to the owner's manual for specific towing instructions.

For model year 2005 and older, dinghy towing capability may or may not be possible. Please contact Honda Automobile Customer Service (800-999-1009) for additional information on whether or not your specific 2005 or older vehicle may be dinghy towable.
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Where can I purchase an updated Navigation disc?

Updated Navigation DVDs can be purchased at www.hondanavi.com. You can also access this link through Owner Link if you have registered a vehicle that has a navigation system.
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How often do I need to change the oil in my vehicle?

There are many variables that determine how often an oil change is needed (climate, drive time, highway or city street driving, etc.). You should refer to the Scheduled Maintenance section in the appropriate owner's manual for specific information.
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How often do I need to change the timing belt on my vehicle?

Depending on the model year of the vehicle, it is typically between 60,000 and 90,000 miles. If your vehicle has a timing chain, instead of a timing belt, replacement of the timing chain is not required. Refer to the Scheduled Maintenance section of the appropriate owner's manual for specific information.
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How can I find out if my vehicle is affected by a campaign?

There are a number of ways to find out if your vehicle is affected by a campaign (recall, product update, or extended warranty). You can either call Automobile Customer Service at 1-800-999-1009 (press the appropriate option for Campaign information) or you can access information on any campaign affecting your vehicle through your Owner Link account.
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Your local Dallas Honda dealer has a full service Honda car repair facility and a full selection of Honda car parts. Schedule an appointment today and order your Honda car parts here. If you want help finding your dream car, our Dallas Honda Web site also provides you with an expert Honda car review service. Our certified Honda Dallas Customer Service Team takes pride in exceeding all our customer's expectations. You can contact our Internet Department at 866-350-9800, request information online, or stop by our Dallas Honda dealer location during normal business hours. Lute Riley Honda wants to help you with all your auto needs; so use our website to start your Honda new car or used car search today and please call for further information!

Contact Information


Lute Riley Honda

1331 North Central Expressway

Richardson, TX 75080
workSales:
866-350-9800
serviceService:
888-418-4444
partsParts:
888-819-2026

Hours

  • Monday: 7:00am to 7:00pm
  • Tuesday: 7:00am to 7:00pm
  • Wednesday: 7:00am to 7:00pm
  • Thursday: 7:00am to 7:00pm
  • Friday: 7:00am to 7:00pm
  • Saturday: 7:00am to 5:00pm
  • Sunday: Closed