Great experience! I was able to get the Honda Accord Sport that I had been wanting, thanks to the Honda dealership. First day showing up I left with a car.

My sons 1999 CRV had a airbag module recall and Lute Riley service replaced it with fast, friendly and clean service. Thank you

Fast and reliable service on a Saturday morning visit to get my ATF drain and fill.

I took my Accord in for an oil change and brake service and it took longer than I expected but when I received my vehicle it wasn't right so I had to immediately bring it back and then had to wait another hour for the correction because the brakes were sticking. So after receiving my vehicle for the second time it was Good. I've been a customer for 8 years and has always received great service. Having to return to the dealership after leaving made it four stars for this visit.

Excellent car buying experience from start to finish at Lute Riley. Friendly, quick, and low pressure. The majority of the staff has been there for quite a few years, so that tells you something about the way the dealership is managed. Got a fair price in today's market of scarce new Honda Civics. Highly recommended!

I was from out of town and my car needed an immediate diagnosis. I was able to book an appointment quickly, the staff was friendly and helpful. The results of the systems check was explained to me completely, and I greatly appreciated the professional and honest approach.

Had an extremely great visit at Lute Riley Honda. The service tech was super nice and very pleasant to work with. I got in very early and was out in a very reasonable amount of time. I will continue to bring my Honda to get serviced at Lute Riley 😃

I always enjoy going to Luke Riley I’ve only had one bad experience and that has not stop me from going back to Luke Riley but the technicians are friendly they’re helpful they’re fast because I’m in a hurry. The only negative is the website it doesn’t always work properly so I don’t get to schedule my service but even though I do get in and out a timely manner.

Great service! Michael was great! Even washed my car for free!

Superb service

Excellent service dept. Michael Mason was very attentive and professional. Keeps me coming back. Thank you LRH and Michael.

Prompt, professional, and easy check out from my smart phone. Delle was very helpful.

Great experience and of course I walked out with a new car. Thanh was awesome and he helped fill the wait for finance to come through. I would recommend anyone to him! He gave lots of info on the car, which convinced me to get the one that I did.

Will and Ke took great care of me. I can't thank them enough.

Positive experience at Lute Riley Honda. Service tech was personable, answered my questions, set expectations and then exceeded them by completing my service sooner than told. I had good WiFi connectivity and comfortable seating to work while I waited for my car. Easy in/easy out. Recommended.

Came in to get my oil change thru express service. The service is excellent, he even wait for me at the check out & walked me to my car when it was done.

Went in because my civic wouldn’t start without being jumped. Staff cares about your overall satisfaction with your car.

Fast and attentive service. No overselling. Very pleasant service rep. Highly recommend!

Melissa and her service techs at Lute Riley Honda were quick and thorough on the replacement of a wheel bearing on our vehicle. Thank you Melissa.

Seller (Javed) was pretty helpful and rady to communicate at all times, answer any question and truly beign a partner on the whole process.

I was treated with respect and fairness. They are my go to dealership in the area now. Sales people and their manager were awesome.

back at it

New Arrivals of all class on Honda Vehicles, services offers is state of art, workers know what they doing, friendlier and happy environment. They will also buy your car for a reasonable price.

We went to Lute Riley Honda Because we were having a battery issue with our odyssey. The guy was knowledgeable and very helpful( I wish I remember his name). Even though we spent more than we anticipated, we left satisfied with over all service.

Happy with result. Lobby tvs we’re blaring loudly making it not a pleasant atmosphere

Always a pleasure to have my car serviced at the same place I bought my car! Love Honda!

Employees is nice very clean

Great service!

As always you all do a great job taking care of the customer and I will come back again. Thanks for a great service appointment Melissa. Love our CR-V.

It was a good experience with sales agent Ahmad Zhouby and he was gentle and nicer to explain things and also his sales manager yunis also helped to explain the options

Responsive and friendly team

Service was completed quickly, the technician did a great job of taking photos of the things that needed attention so that we could make an informed decision on which services we wanted and my car was returned cleaned and vacuumed.

I needed a vehicle, they put me in a very nice vehicle. Thanks Lute Riley Honda!!!👍😃

No appointment needed for an oil change which was very helpful as I was on a rush.

I went in to get brake pads and rotors for the frontend of my honda civic ex.and Robert noticed me and said didn't you just change them.I said yes you cut the rotors and put on the pads for me for free.he said give me the rotors and pads and we will put them on for free.I said sure.they shuttled me home.then they shuttled me back Robert told that my back brakes were very dirty they cleaned the to take pressure of the front!!!they are so asuem my brakes work great.neither one of us new the history of the old rotors I'm sure they had been cut.with the new ones were ate good.every time I've had a problem lute honda has taken care me.Robert has always looked out me he like family!!!!my car is special I usley do all my on work lute riley is only dealership I will let touch angelica that my cars name.the salesman named joe sold angelica to me.I have no problems with but a starter.o my she runs like she's brand new!!!!

Quick, fast and easy! Will be coming back here everytime

Excellent service from start to finish. Extremely happy with my new vehicle purchase experience at Lute Riley Honda.

Speedy and great service. The link to see the tech’s recommendations and quickly take action on adding services is so user friendly!

Buying my first new car with Lute Riley was a fantastic experience. Tommy was my salesman and he is wonderful to work with. He is very pleasant, polite and informative. He helped me with all my questions and kept me up to date with the status of my car. Most importantly, he was very clear and straightforward with me throughout this process, which was very helpful for me as a first time new car buyer. I would absolutely recommend Lute Riley and Tommy to anyone looking to purchase a Honda, and they will have my business again in the future. As for the vehicle itself, it's a 2022 Honda Civic Touring and I couldn't be happier with it. Thank you Lute Riley and Tommy!!!

It was a great experience purchasing my vehicle from this dealership. Marc is very knowledgeable and he explained everything in great detail both my vehicle features and down to financing part. He kept in touch with me after purchase to make sure I’m satisfied and I also want to add overall customer service in this location is 100%.

I have been with Honda for so many years and there is no other place like this place. Thank you so much for a 20 minutes service that the service manager provided to my CR-V, the best place in the world and the best service! Thank You! Rahel

I always appreciate Neil for her best service!!!

Muy buen servicio al cliente, por años e comprado mis carros aqui y lo e recomendado con amigos y familiares.

Muy buen servicio. Me atendieron muy bien, especialmente Alex. Me pudieron ayudar rápido y con atención. Me dejaron el carro en excelente condiciones y rápidamente.

What A PHENOMENAL experience I had at Lute Riley. I was a 20+ year 'multiple car purchase' customer of a dealership north of Plano but they just didn't want my business anymore. The initial offer Javed made including a great price for my trade in left me speechless - $5000 less than the dealer up north, and the CRV was the same year but with LESS MILEAGE. Lute Riley is in the business to sell cars - that's why they don't have a full lot of vehicles! They are busy making customers happy with car purchases, just like me! ❤️ Thanks for the great job, Javed!!!

Was an express service Fast Jeremy was kind and advised way forward on how to go

My experience was very pleasant and the associate who assisted me was very professional , helpful and knowledgeable. He make my search very easy and assisted me with all my questions. I proudly recommend all my friends to visit your store when they consider buying a new car. You are the best in Dallas Fort worth area.

Great experience with Sales, Service, and whole life cycle of car ownership. Just purchased 3rd vehicle from Lute Riley and each time has been an easy process that has ended with a wonderful vehicle.

Excellent job on performing maintenance on my CRV! Found a compression issue that is covered by the warranty I purchased! Lute Riley is thorough! And I have been a Honda owner for over 30 years!

Some staff are quick and straight to the point without trying to add on things to drain your pockets.

Even though the parts and service are a bit up there in price and that should be expected from having service done at a dealership, I feel like I'm really well treated like a valued customer and they are definitely not trying to force any problems that I don't want to get fixed.

Excellent job and good customer service...thank you all especially the maintenance crew...👍👍👍

Melissa was great! She was very responsive.

Excellent service

I arrived at your dealership with one thing in mind: I won’t close anything today, this is just a visit to check what’s on the table! And I left with a deal! A done deal! All that thanks to Ahmad Zouhby! He was patient, knowledgeable, friendly and showed and discussed with us, my husband and I, every possibility available for the two models we were inquiring about! My HRV came before expected, and when we went there to pick it up, Ahmad explained how everything in the car worked, again, with a lot of patience! The guy is a saint! We also met your finance person to sign all the documents, I don’t have his name in mind, but he is from Morocco, and was wonderful! We are very happy with the new HRV, and thankful for the perfect customer services that we received from your staff!

Thanh Do has been very helpful and genuine throughout the buying process. He understands my needs and will go above and beyond expectations!

I will never go anywhere else! Everyone here is so nice and so helpful and everything is so efficient, they give you a detailed report of everything, and check out is super smooth and easy.

Kudos to Lute Riley Honda and the Parts Department. I have been calling area Honda dealers needing to get help with parts for an exhaust repair. Lute Riley's parts department was actually the first to pick up the phone and talk to me. AJ is the man! He took the time to talk to me and answer all my questions. I know he had other people who needed his help as well but at no time during our call did he ever try to rush me off the phone. He was very patient. Thank you, thank you, thank you AJ. I will not hesitate to call/come by when I need help and parts again in the future. Thank you so much. Keep doing what you're doing.

Great customer service experience

They were able to get my car in same day, only dealer in the area able to do that. Explained my issue and solved, what was necessary vs what can wait, can’t really ask for more

Lute Riley is always stepping up customer service efforts. They have taken good care of me the last 6 years since I bought my Honda in 2016. Only one unexpected repair with my car in 6 years outside the regular maintenance and they fixed it right the first time. I would recommend this place to anyone who doesn’t like fussing with their car and doesn’t mind a fair deal to make it happen. Always check for your service discounts online because they have them regularly so I will often take the car in and get a special. Overall always a good and very consistent experience.

Lute Riley Honda was A Great Vehicle Purchasing Experience as everyone involved was pleasant, helpful, knowledgeable, and courteous. I will continue to purchase / recommend this dealership (Lute Riley Honda) to anyone purchasing a vehicle. Thank You,

Excellent Supervisor at receiving the oil filter change. And it was fast and very good customer service. I wish all staff very best.

They took great care of me when i had some minor damage to the front of my car. Adam was super helpful and made the process painless— and the price was so much better than I expected!

I really like going here. The service is excellent and Kyle always goes a wonderful job on my vehicle.

Good took care of my car business

They kept a sharp eye out with the inspection I ordered and had my vehicle in tip top shape for my family rather quickly for how much needed to be done. Im very happy with the quick delivery peace of mind. Will be coming back.

I made the appointment online. The online assistant was helpful and found the earliest appointment available. My appointment started right on time. Omri W. was my service advisor and was very helpful, answered all my questions and discounted the cost with a coupon. The waiting area was very nice. Everyone and everything was handled courteously and professionally. I’ll be back.

I had the best experience leasing my HRV at Lute Riley Honda. I counted with the precious help of Ahmad Zouhby, who patiently and with a lot of knowledge explained me the difference among models, prices and delivery time ! My car arrived about 10 days before expected and it?s exactly what was promised!

Professional; They all are very personal and pleasant!!! They are extremely excellent

Always excellent service, pricing and customer service.

Theresa was amazing! She kept me up-to-date on how our car was being repaired. Our car looked and drove great after it had all been repaired.

Love me some Lute Riley. This is my 3rd automobile to purchase from Lute Riley Honda. Super friendly sales & credit staff, caring service dept & clean facilities.

The sales man Chuck was good introduced me the new car CRV 2022and it was good and nice.

Manager personally replaced my battery! Super service man!

We were happy with the salesman Thanh Do. He was very good explaining all the information.

The service was great. Was informed about problem, cost and time frame of repair needed. Great job Kyle C.

The whole entire team of Lute Riley Honda are great. Excellent!

Haven’t had any problems with this place since I started coming here. They get to your car fast, labor fees are pretty standard, and they show photos and allow you to accept or decline work before they add it on.

OMRI in service is the best.

After moving back north, I began taking my Honda here for service. Each time, the staff members I've worked with have been incredibly friendly, patient, took the time to explain what was going on, and ensure I felt comfortable with the work they were doing. I love that they utilize a texting system, so I don't have to deal with calling the service department and can simply text a question or response to my contact person. The only reason I'm knocking them down a star is because they REALLY need to fix their express service check-in process. Of the 3-4 times I've been, each time I sat in my car for a solid 10-15 minutes without anyone noticing me, despite them walking past my car multiple times and avoiding eye contact with me. When you have 4 possible lanes to pull up in and there's no rhyme or reason behind which lane you should be in, it's very hard for anyone to track the flow of incoming customers. This past weekend, I stood outside my car for a solid 5 minutes in the heat waiting for someone to look at me, and finally I had to walk up to the bay and get someone's attention. This was after sitting in my car for 10 mins and watching them tend to the 4 cars surrounding me who had the numbered cones on the roof of the cars. I will say that once I spoke with the tech, he was extremely friendly and they were very quick to get my car in and out. However, I find myself having anxiety every time I go as I'm just anticipating another long wait and another confusing check-in process. PLEASE try to figure out a solution, even if you hire an entry-level person whose sole job is to direct traffic and keep the order and flow of things going smoothly. Please.

Harrison Do is a trusted person in buying cars. A total of 4 cars in a span of 16yrs. If you have a good relationship with the dealership and person, you will always comes back and do business. I do trust Lute Riley Honda, Harrison and Than Do.

We had an exceptionally positive first experience here from start to finish. Every service personnel we interacted with was professional and polite. When I called them for help as my vehicle was on the verge of breakdown, Lisa worked us in with a same-day appointment right away even though it was already past mid-afternoon. This turned out to be really important as my vehicle needed to be kept there for further service for our safety. The dept. was very organized with a color-coded system of magnetic "hats." My service advisor Ryan A. listened to my concerns, followed up and identified a key issue. The next day, although their schedule was full, they serviced our vehicle 4+ hours ahead of the initially estimated time, which we greatly appreciated esp. since we were not local. Clean waiting area and restrooms. The shuttle drivers John and Ron were kind, funny and personable. I was very impressed by the efficiency, technology and level of detail communicated to me in the service report, with clear photos and video of the root cause. Wow! I've never had a dealership offer that level of detail. Ryan was also patient in answering my questions. This is a well-managed place that we would definitely recommend.

Just like my previous 2-purchases at Lute Riley - this experience might be the best of all. My salesperson, Richard, heard my needs and went to work. Upon arriving at the dealership Tuesday morning, my car was out front, detailed, and ready to be driven. Less than 2-hours later, I drove off the lot with my car.

I must say that everytime I've taken my vehicle to this service department I have received beyond excellent service. This place is head and shoulders above others I've visited, in regards to friendliness, competency and over all good vibes and welcoming smiles that reassures me that my vehicle along with myself will be well taken care.(even at 7:00am) And not to mention the free carwash I get each time I've come. I recommend this place to buy your vehicle but especially to visit their A1 service department.

Ryan Ayo has helped us get our car serviced and has been fast in responding to our text and inquiries. Will definitely come back in the future when we need our Honda serviced. Thanks!

I received immediate attendance when visiting for express car revision. The car was fix it fast. I appreciate it.

I really can’t say enough about the service at this dealership!! Alan is a great GM and wonderful asset, he never fails to go above and beyond!! Adam, head of service, truly went above and beyond as well. He’s nice, funny and quite generous too!! When he helped me with my dead battery, the length he went to to get me back up and running actually had me in shock. I will always service and purchase my Hondas from here!!! Unless Alan and Adam leave. Then I’m gonna follow them.

Excellent customer service, very informative!

My service was done in a timely fashion, less than the waiting period , the exterior and interior of my car was cleaned for free.

I had 5k in repairs done in 36 hours very fast !!! The bad is once they texted it was ready I called at 4:55pm and got hung up on twice and could not reach a service manager to confirm a few issues were completed before the long drive to pick up the truck. Waited till next day got it confirmed and after that was happy..

I came here for the first time for an oil change and it took them less than 30 minutes but the station was busy and they did excellent job and Kyle was very much helpful and kind

MULU had been so professional, helpful, caring while I purchase a car for my daughter. He reserved a car that would fit my daughter on her long journey on the road for school. My daughter really enjoying the car , the safety is our number one priority.

Melissa Johnson is amazing! And John the driver was awesome !

Lute Riley Honda service department- Express Service- was excellent. Lauren explained all the needed maintenance and the price.

Quick and easy. Very friendly and helpful. Very satisfied with my purchase

Visit #2 in two weeks. AC work. Ugh. Still blowing hot air. 3rd visit… finally my AC is repaired. Not sure how much extra money I had to pay, since the first two repairs obviously weren’t the major problem. SMgr Adam, got it fixed finally. Have heard “zero” about my concerns. I probably will not go back to them if it stops working again.

Excellent… great service

Excellent service. If I could give 10 stars, I would. Definitely recommend. Service was quick and friendly.

Great service! The service advisor was communicative and professional! My car was ready fast!

Excellent work and courteous people.

Walked in to inquire about leasing a car and was able to drive off with a car the same day

We had a complete blow out that shredded a tire during flooding in our area. We were able to come in and they helped us right away. We were told that the sensor on the tire was destroyed as well but the rim was fine. The people there are amazing they were able to work something out since I'm a loyal customer. It ended up not costing as much as I first thought and now we are better off. They even washed our Pilot when they were done servicing it. The service we received was amazing and we will be recommending this place.

Quick and easy. Very friendly and helpful. Very satisfied with my purchase

excellent customer service and they are very helpful and informative. the salesperson was very helpful. he's name is Mulu. He's helpful, informative and knowledgeable .this is not my first time it's my second time . so I'm so happy.

Good people, very professional

The service guy Omri was great. He offered a rental car and he always kept me informed if the status. Overall it was a great service experience.

Special thanks to Omri Wilson for taking great care of me and my car. He went an extra mile in identifying the tricky malfunction and fixing it. Always a pleasure to do business with Lute Riley. If you have a problematic door that won’t close and your Honda is 2018-2020, ask for Omri, he’ll know what to do.

Annel Mercado is the best! Thank you for getting my Civic in and out of the service department fast!

Great experience. Fast service. Good customer service (Mike was refreshing to work with). Work was done well. Easy to get text updates and pay on my phone!

I went to lute Riley Honda to get a quick oil change. When I pulled up I realized how busy they were. They told me it would take at least an hour and a half. I told him that was fine and that I would wait. My advisor told me he would do his best to get me out as quickly as possible. After 50 minutes my car was done with the oil change and a bonus wash. I get all my work done at this dealership and couldn’t be happier!

Phillip Arnold was the most helpful Service person I have met in ages. Gave me a lot of excellent advice and really felt my pain for what I was going through. He is one gentleman that deserves a promotion. Keep up the good work Phillip A !!!

Staff was friendly & very helpful. Sales person Tommy was very knowledgeable & encouraging. He found the exact vehicle I wanted and drove to the dealership, picked it up, & presented it to me in 1 afternoon. I couldn't have had a better experience. Pat

Customer service was outstanding. I went in for an oil change and tire rotation but needed additional work done. I’m satisfied with how my CR-V is driving. I purchased it used but praying that I will not need $600 worth of work every time I need an oil change.

Great friendly service

Ryan is the best ! My car problems were solved in less than a week and they answered all my questions! Great dealership and amazing service :)

Excellent customer service very friendly sales agent very helpful

Long wait time but they made up for it !

Fabulous service !

Muy buen servicio al cliente muy amable muy buen trato

Ryan was very helpful and professional. He was kind and welcoming. The service here is always excellent!!! Ron the shuttle driver is also an amazing asset to the team. I highly recommend Lute Riley Honda

Very friendly and knowledgeable -service advisor- Mr. Mike from express service and Omri Wilson- repair/ maintenance Excellent service !!! Will definitley recommend :) :) :) :) :)

A smooth experience from the sales person to delivery. Very pleased. This is the fourth vehicle purchased from this dealership. The last two being from the same saleslady. Everything happened as expected. Very efficient operation. Pleasant experience .

Friendly and efficient. Answering any questions we had. Melissa is the 'Bomb' at Lute Riley.

I am from out of state, I called on Monday and they were able to get me in Tuesday at 8am to have my air conditioning checked. They were friendly and kept me up to date with what they found out, and had my AC fixed in a couple of hours. Now I can drive home knowing I have the AC in this heat.

Great service department. Routine service completed on time as related.

Right on time! Good service.

Been a customer of Marc Dupuy's at Lute Riley for over 30 yrs! Melissa Johnson has been my service advisor for 20 yrs! I have always been very happy with both sales and service process!

Great service All the personnel are helpful and attentive. Prices for repairs are very competitive.

The service was good; however I was greatly disappointed with the price of an oil change. $212 was a little excessive. I love bringing my car to the ones that manufactured it but I think it was my last time to come

Great I love it!! Fast and efficient =)

Great experience at Lute Riley as always. Marc Dupuis is great to work with and Amin as well. Will always return to Lute Riley to lease or buy a vehicle.

In the market for a used car with lower mileage for son who's off to college. Discovered a 2019 Honda Civic Sport at Lute Riley Honda. Javed was our sales manager and took us for a test drive. We weren't sure we were ready to purchase, and he politely gave us time to talk it over privately. After a little discussion, we bought the car within the hour. Javed was very patient with us and walked us through the process. We also went through financing with Youness. Very thorough. Buying a car can be a little stressful, and these gentlemen were great! They stayed late and took good care of us.

Great customer service. They reserved a car for us and kept us informed as to the status.

Excellent ! From the moment we contacted Lute Riley to when I picked up the car every step was explained , we had realistic estimate of the time for repairs , were receiving updates on a progress via mobile app and any questions or concerns were addressed right away . .Jay is a pleasure to work with. Makes you feel like you are the most important customer. Car looks great and has warranties on work done . Highly recommend this place .Ludmila

From the very minute I called I felt at ease. My 2018 Pilot broke down. I called a couple other dealers first and knew this was where I needed to go. Very friendly and understanding. Took the time needed to make me feel taken care of and not “handled”. I will be using them from now on.

They took great care of my car while fixing issues under warranty. I was given a nice rental car, and they were thorough to check and adequately fix everything I brought to their attention.

Great experience with Richard (car salesman) and Amin (finance)

Friendly, understanding and reliable.

Jackie and Anim made my car buying experience wonderful! So friendly and they broke everything down for me, and were very kind!

Another great experience. Thank you Omri Wilson for taking care of me again. Made bringing in my car and getting what needed to be done a breeze! I would definitely come back again and again. 2016 Honda Accord Ex 6spd

Great customer service .

Ryan Ayo has been my service manager for my last two visits. Whether I’m just in for an oil change, new tires, or for something, I always feel like I’m being taken care of honestly and fairly. Dealership service departments have a reputation for being expensive, but I find the prices here competitive. (My son worked at an oil changing chain and couldn’t do it for less than Lute Riley without applying every discount he could find).

Went early and Jeremy helped me out. There was not a long wait and very friendly people. Excellent place to go and there’s so many people working that you never have to worry about waiting for help. Wonderful experience!

They took care of my car quickly, efficiently, and in schedule

Whole staff was very professional and also very nice.

Very friendly staff. It was very easy to work with Candice and George. They explained the numbers very clearly without any games and advised me on the accessories to buy and not to buy that saved me money.

Thanh was super helpful and answer all my questions immediately. I couldn't have a better experience. Loving the new SUV!

My service advisor Adam as very helpful. The work was done quickly at a good price and when it was done he took the time to point out that one of the door edge guards was installed incorrectly (something I had done myself) and showed me how to do it correctly, which I did in a few minutes when I got home - correcting a problem that had been nagging at me for months but I didn't know how to fix. The little things make a big difference. I have only had great experiences getting my Honda serviced at Lute Riley Honda.

We have purchased or leased many vehicles from Lute Riley Honda over the past 20 years. Our salesman, Marc Dupuy, is always helpful and we're always please with the new vehicle service (purchasing or leasing) he provides.

Great mulu was very nice was a little be long the wait time to finish up. Overall a great experience everybody was fantastic

Excellent customer service. Melissa was an amazing service advisor and really went above and beyond. Highly recommend!

Had an issue with my transmission, other shops said it would be weeks before they could even look at my car....called Lute Riley, dropped off my car and it was ready the next day. Pricing is steep compared to other shops, but to get in and out quick with great service is worth the money. Melissa Johnson was my service advisor and was great to deal with!!

It was great to work with Mulu, he made sure to answer all my questions and made my vehicle purchase experience very smooth, upfront and made sure I was able to purchase the Pilot I wanted. Omar was amazing as well, kept me in touch with updates on my new vehicle delivery, will definitely return for my next vehicle purchase! Highly recommended!!!

Greatest service, thanks!

Javed is very knowledgeable about Honda cars and provides complete details & explains the Vehicle features and options in a easy way. He goes above and beyond to get the car that fits the bill. His post sale overview was one of the best I have seen. Overall the Honda Lute Riley experience was outstanding for us. The entire staff (Sales team, Finance team) eager to help. Specifically, I also want to thank the Sales Manager & the Finance Manager who took out his precious time, for adjusting finer details on the contract to make this happen. All of this passionate & persistent desire to meet customer needs with best-in-class experience, at a time when there is global supply-chain challenge for auto industry, is truly remarkable.

Was a great experience, simple, quick process with good people to work with. Listened to what I wanted and provided those options. Overall great purchasing experience.

Honda Team, I had your service on my Honda Pilot on last Wednesday 08/03/2022 and I was very happy on it. I really appreciated for an excellent work done by your team

Awesome experience with Lute Riley !!! The customer service was quick and efficient. The service crew did nothing without my permission which I love

This was the easiest dealership I have worked with. I was in and out in 2 hours. Adam was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see him!

Great experience.

I have always taken my Honda to this dealership/service center. They are always very professional and fast with my vehicle. They are also not pushy at all and always honest about what the car really needs.

Lute Riley is my favorite place to buy a new car. I have not shopped anywhere else in over twenty years.

very pleased with every aspect of service. professional and prompt

It was quick and easy!

Lute Riley Honda is the best. I moved to Dallas and still drive up to Richardson to have them help with my car. Omri is an absolute star and bends over backwards to always help me out. He’s the reason I love Lute Riley!!

Very patient service man. Explained all services Very well. Answered all my questions and concerns Thanks

The sales Guy Tommy Tupac he’s very friendly with the customers and help them so much any question he got the right answer and I have a amazing experience in this dealership Lute Riley Honda very friendly

This was the easiest dealership I have worked with. I was in and out in 2 hours. Adam was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see him!

Our salesperson was very attentive to our requests, he showed us exactly what we asked for and was able to answer every question we had. We did a test drive on a new CRV and while we were doing that he was getting an appraisal on our trade in. Everything about the whole process was efficient and we didn’t waste much time. We bought the car based on the sales experience as we didn’t feel like we needed to continue our search. Ke was our salesman and he was still there for us after the sale was final to answer any and all questions we had later. Joel in financial was also very good and patient with us. So thank you to the whole team at your dealership.

Thank you so much for your excellent Customer Service, Sales, and Repair Services. More specifically, Mr. Kenny Tang has done an excellent job in providing Customer and Sales services.

This is my second car that I have purchased here in the past 12 months. The staff are always super friendly and professional. A good place to look for a car!

Always top of the line service at Lute Riley! I’ve been going head for years and have gotten 3 cars from them. Haven’t had an issue yet! I can’t see myself going anywhere else!

This is the 3rd car we have purchased from Lute Riley and Tommy really went out of his way to assist us. I needed a used Honda car in good condition and he made sure that all the things that we wanted fixed was done well. I have peace of mind that my Airman son will have a smooth drive each time he goes to work. Thank you Tommy and Lute Riley for taking care of your loyal customers!

It was wonderful customer service but Lute Riley Honda employees.

Service Advisor Hunter is great

Prompt and courteous service, indeed.

Great service, everyone is so attentive.

The service department here is the best Honda has to offer in the Dallas area imo, and I’ve been to a few. I like the express lane oil change option. All the folks on staff I’ve dealt with have been very helpful and they’re all super nice.

Very good Customer Service. Mr. Ke Chen is very nice,Humble and honest sales person. He explained and demonstrate the whole car. Thanks Mr. Chen

Excellent Customer Service and Customer waiting area

Omri was an awesome service guy ! I’ve had my car serviced for the same issues at a different dealership and this is the first time I feel as if my car is really fixed !! I will definitely go back if I have any other car issues.

Bo by listened to my concerns about the car. He explained what would be done and how long it would take. I received text updates. The car was presented on time with everything returned to good condition.

This is the 3rd car we have purchased from Lute Riley and Tommy really went out of his way to assist us. I needed a used Honda car in good condition and he made sure that all the things that we wanted fixed was done well. I have peace of mind that my Airman son will have a smooth drive each time he goes to work. Thank you Tommy and Lute Riley for taking care of your loyal customers!

It was wonderful customer service but Lute Riley Honda employees.

Very Friendly and nice staff!! Consider the three things I had done I was out in a decent fair time!

Got my first new car oil change at Express Service. Kyle and Derek were great.

Stopped in with no appointment and they had the exact car I was looking for

Great service. Appropriate advice. Service advisor, Melissa Johnson, communicated well and made sure I had best experience and my questions were answered.

I went for an oil change today and I really appreciate the efficiency and great customer service.

Great experience getting my car serviced! Their express service lanes are perfect when you just need a quick oil change and don’t want to worry about setting up an appointment.

Great customer service! We are very happy with our new vehicle.

I traded my car with new Honda Pilot touring, TBH it was a fantastic deal and I really enjoying my new car and it worth to wait. Everyone was helpful, and really appreciate the sales person Ahmed Alzouby to help me with all process when will getting my car till I bought it. Also, he was updating me every week about my car. So it worth to wait.

Kien T. is great at his job. My family went to him and he got us the perfect match and a great deal. Finance Manager and team was very helpful too!

Lute Riley Honda employees made buying a car a much less stressful experience. Would recommend to anyone looking to buy a car.

Very pleased with their timely customer service. They are friendly and attentive.

Thanks Amine and Molley for making this easy for me!!!!

I bought a nee car from lute riley. The buying experience was smooth

The process of leasing the car was very easy. Great customer service.

This was the easiest and most pleasant car buying experience I?ve ever had.

Second vehicle purchased at this dealership?great customer service and buying experience! Highly recommend!

They took what I asked for and found the car to suit my need! They were very efficient in the paperwork. Quick and professional!!

Danny Nguyen and the other two gentlemen that helped us were fabulous! I feel comfortable coming back with questions and delighted with the whole process, as well as my CR-V!

Everything and everyone was professional! I switched from another dealership after many years. I found a new home??

I was bweu pleased with the ease of the buying process and the customer service I received.

The three reps were very helpful. All the questions were answered to out satisfaction.

Bought a used 2015 Mustang and I have never been as impressed with a dealership as I was with Lute Riley. The price was more than fair, and they fixed small items on mustang that they were not obligated to fix. Honor and integrity abound at this dealership. Cannot recommend enough!!

On May 9, 2022, I purchased a Honda Pilot special edition from Lute Riley in Richardson, Texas. Overall, I had a wonderful experience. Abdul Omer (sales consultant) in particular assisted us in patiently explaining all of the car's features before taking us for a test drive. Omer also assisted us in obtaining a competitive deal. I'd want to express my gratitude to Youness Jirani (Finance Manager) for assisting us in obtaining the lowest APR from Honda Finance and expediting all clearances so that the car could be delivered the next day.

Very professional, organized with detailed information and every question answered.

Great experience, great place

Car is working great so far. Bought it for my wife and she has no complaints.

My sales rep made it easy to buy a car. She was respectful, knowledgeable. I give her a 10 and would ask for her again when buying a car.

I was looking to buy a car for the first time and decided to come to this dealership (Richarson, TX) to take a look at the new civic sport model. The sales agent that I worked with was Abdul Omar, a super friendly guy that was straight-up and honest. He explained that logistics these days are tough and most cars are sold before they even get to the dealership. He was very patient when I asked him about pricing and the different ways to buy and lease the car since it was my first time purchasing a car. Abdul tried his best to negotiate with his financial manager for a price that I was comfortable with paying. In only 2 hours, I decided to put down a deposit and came back to buy the car 2 weeks later when it arrived. During the 2 weeks, Abdul kept me up to date constantly and responded my texts almost immediately every time. The overall experience at the dealership was great, and Abdul definitely made it special.

Ke was helpful, and provided excellent service with transparency.

My overall experience was very good Omar was very helpful and worked out all the details.

Great customer service, Rep treat people with respect and kindness

One of the best overall experiences I had in buying a car. I came to Lute Riley because I bought my last car from them. I was looking for the salesman who assisted me then, however he was no longer with the company. I asked the receptionist to direct me to a salesman as good as my last one. She actually went one step better, this guy was fantastic, he asked questions to find out what I wanted and allowed me to look at the inventory to see what fit me. I was able to test drive the cars I chose and gather information about each one to help with my decision, again this guy was great, very patient with me as I could not really make up my mind. I chose the car I felt like I wanted. My sales person had already advised me to make sure my choice is what I really wanted. He wanted me to make sure I was pleased. Long story short , I changed my mind and walked away without a car. The next day the manager called and ask me what could he do, I was not pleased with the color and I really wanted leather seats. He advised that he would do everything possible to make it happen. A few days later my sales man called advised that he had the exact car I wanted, color and all specifics but I would have to wait a few day until it was delivered to them. How could I turn this down? I gave a small deposit in order to hold it and Today I am the proud satisfied owner of a Black, 2022 Honda CRV with leather seats, and I'M MORE THAN A SATISFIED CUSTOMER!!!!!!!!! THANK YOU LUTE RILEY and a personal thanks to My dedicated sales person.

I am having a very good experience so far with all the persons I met at Lute Riley Honda. Mr. Marc was considerate to my needs and showed me the cars that fit my requirements. They did have a good collection to start with. Mr. Joel got me a good finance option and Ms. Christina did well explaining the documentation. Overall a very good experience so far. Everyone was welcoming and seemed genuinely interested in providing the customers the best of their service.

Seriously, LUTE RILEY HONDA has made car buying experience super easy and really fast. I truly had one of the best experiences buying a car hands down. Danielle the finance manager was super sweet, helpful and straight to the point she even got my payments cheaper and a warranty!!Clemons, the salesman was working his butt off and even got me a cheaper price on my car all together. 10/10 def recommend

Excellent customer service.

Javed Tarafder was my sales guy and he was great. We were in an out within two hours and the process was easy and efficient. Would definitely be back or recommend this dealership to any friends and family.

My salesman took the time to show me his own car. I felt valued and appreciated.

Amazing people! I had such a great experience with Thanh Do, I?m so gratefully he was the one to help me get my first new car!

In the era of overpricing due to chip shortage, I got the best deal on a new Honda pilot at Lute Riley after approaching more than 10 dealers in DFW area. Thanks to Thawne, the salesperson and Lute Riley Honda.

Excellent customer service !!!! My salesman was very patient and explained everything with detail! Finance agent was patient, knowledgeable, explained me eve with detail too, I?m very happy with the car & the whole experience. Thank you Honda guys!!!!

We had a positive experience buying a 2022 Honda Odyssey from Lute Riley Honda.

This is the quickest and best car buying experience i ever had. Thank you Lute Riley

Staff are friendly. They took care of us excellently. Thank you especially to Mr. Ke Chen

Richard was helpful and answered all my questions.

I went in to get my vehicle appraised, and George, who sold me my vehicle, was excellent. He helped me find another car suitable for me with the same engine type that I was trading my vehicle in for. It was a wonderful experience. Also, Amin walked me through the paperwork with ease so that I did not feel any anxiety during the process. I felt like family, and I will most definitely return when I am ready to purchase another vehicle.

Salesman was helpful, financing took a while. There are some issues with the car that may or may not be able to be resolved, that remains to be seen.

I went in to get my vehicle appraised, and George, who sold me my vehicle, was excellent. He helped me find another car suitable for me with the same engine type that I was trading my vehicle in for. It was a wonderful experience. Also, Amin walked me through the paperwork with ease so that I did not feel any anxiety during the process. I felt like family, and I will most definitely return when I am ready to purchase another vehicle.

Quick and easy buying process. Was able to work out details of the purchase with little hassle and pick up the next day.

I was greeted at the door by the staff. A sales rep assisted me in a very timely manner. The sales process was very seamless. Very upfront about costs and services. Very direct and professional team.

Excellent service friendly staff!get what I need. Very helpful! I?m happy with my new pilot.

Of all the times I have purchased a new care this was the best experience I have ever had. There was not all the high pressure pitches, it was rather refreshing. Marc asked what I was interested in and gave me the facts about the vehicles and showed me what was available. He was very patient with me and answered all my questions. He has earned my loyalty for future purchases and recommendations. Thank you Lute Riley Honda!

I sincerely thank God for directing me to such a legitimate expert trader for me, called Mrs Sophia James fx For her perfect trading techniques, i invested with the little I was having, which was $500 and $6500 profit in 7 working day's I highly recommend her for any person who truly want to trade for a better life, she guided me through my registration and trade for me too' I never paid any withdrawal. And my profits was paid-out successfully. You can contact her via Email: SophiaJamesfx210@gmail.com WhatsApp +1 (314) 762-9433

I?ve been coveting a Ridgeline since the reintroduction in 2017. Due to the dramatic shortage I feared my timing was terrible. To my surprise, Lute Riley was able to find exactly what I wanted from a nearby dealership and it was ready for pickup the very next day. We bought our first car, 1998 Accord from LRH. We?ve had all our service work performed by them (see Tim Dick in service-he will take good care of you!). Richard Mattes handled everything for us with the Ridgeline and did a great job.

I just bought a civic sport from the dealer, and they provided me with a pleasant experience.

A million thanks to Mrs Linda James, who made my life change. forex/bitcoin trade is really a complex one but with the help of Mrs Linda James, strategy and signal I have been able to recover my lost in such a short while with just an investment of $500 be sure to withdraw $5,600 within the week of your investment and it was wonderful. Contact her now on Email:lindajames0337@gmail.com or WhatsApp: +1 (304) 986-5111

Needed a car fast as mine got totaled in an accident and renting a car is expensive! With the market the way it is - no cars on lots and if there are they are white-Ugg- I didn?t know how long it would take. We had bought my wrecked CRV from Lute Riley back in 2014- good experience then and great service so we went there again. Great experience, great service, love our salesman Mark Depuy- fun kidding around and harassing him. He worked hard and found the exact car I wanted and had me in it in about four weeks- which at this time is fast. I would highly recommend them!

our sales person George, was very knowledgeable and he new his product. We had looked at the Ford Explorer and thought the Pilot was a better match for our needs. We also like the space the Pilot offered.

Thank you for making my purchase a smooth ride. It was easy and quick with all the correct information.

I had a wonderful experience! Tommy patiently answered all my questions and explained everything clearly to me!

My first buying car experience and Lute Riley Honda was GREAT to me! Never met such nice caring people, sales people at that! Customer Service experience was hands down number one! It's where I'm going to get my next car! Thank You Lute Riley Honda for helping me, treating me with respect, and caring that I get the car I wanted and needed!

I have been looking for months for something I wanted and found it here . I want to thank the sales man we had for all his help and kindness. Thank you so much Noel Gabree!! We couldnt had a better salesman then we had as you!.

My experience at Lute Riley with sales rep Omar was exceptional. He was very attentive, stayed within my budget and ensured my needs were thoroughly met. 10/10 Recommend

Wonderful people, Wonderful experience, went in with uncertainty left with a big cool aid smile.😁

I had a great experience with a used car purchase. My sales agent, Stephen Harris was prompt to answer any questions I had and was a straight shooter. Being from out of town, I pretty much had to decide on the car sight unseen. The car was everything he said it would be and was transparent about price. The dealership itself is laidback and has an old-school feel, which I appreciate over other dealerships that are egocentric and make you feel like an imposition. I have to admit I am not the easiest customer to deal with, as my past experience with other dealers has not been the best. I was relieved that Lute Riley dealership is professional and does not take advantage of customers, especially now that the car market for a buyer is tough. Give them a chance to earn your business and you’ll be happy. I have already referred my own friends and family to Lute Riley. We LOVE our pre-owned Mazda CX-5 and couldn’t ask for a better experience. Thank you Stephen and Lute Riley!

The sales manager and finance department were by far the best I’ve ever dealt with! Salesman was a tad green behind the ears, and didn’t listen that much. But I knew what I wanted so that part was painless too. I’ve never had a manager work that well with me, then finance was very smooth and the Honda way of completing the process is phenomenal!

Mr. Omar, my sales professional, was knowledgeable and helpful. No high-pressure-sales tactics. This was by far my best experience buying a car.

Outstanding Customer Service!

I met up with Philip Watson and he made my day by finding the parts I need to fix my A/C. Even though the wait takes long but I was able to figure why my A/C doesn’t come out to be cold but they find the reason.

Everybody is so nice and very helpful. Nice costumer service..5 stars

Very pleased with my experience at this dealership. Had a brake light blow out for my 2012 accord and drove into the service reception garage. Was immediately met by Adam Presser, who was very professional, friendly, and experienced. I was in and out within 5 minutes. Despite the basic nature of the task, Adam took time out to assist me and even replaced the bulb free of charge. I would highly recommend Adam for service recommendations and assistance!

Very pleased with my experience at this dealership. Had a brake light blow out for my 2012 accord and drove into the service reception garage. Was immediately met by Adam Presser, who was very professional, friendly, and experienced. I was in and out within 5 minutes. Despite the basic nature of the task, Adam took time out to assist me and even replaced the bulb free of charge. I would highly recommend Adam for service recommendations and assistance!

I have been a big fan of Lute Riley Honda for 28 years, ever since I bought my first Civic. I have bought three other Hondas since then, and every visit has been extremely successful and rewarding. The staff and service are heads above other dealerships. I highly recommend Marc Dupuy for your “go to “ guy. Everyone who has been of assistance to me has gone above and beyond. Other members of my family have purchased from there as well and been highly satisfied. Lute Riley is the place to purchase either a Honda or a pre-certified used vehicle. They care about their people, not just sales.

We bought our second Honda from Lute Riley after a disappointing engagement with a dealer in Frisco. The team was great. Glad to be back!

Great customer service experience!

Great service today. They fixed my car that had a recall notice. Excellent service!

I had a wonderful experience buying a new car this weekend! Chuck helped me and made me feel heard, comfortable, and not pressured at all! They also worked with me to get the best financing possible! I will recommend Lute Riley Honda to everyone I talk to and will continue to use them in the future!

They are so wonderful and professional; it's a huge pleasure having business with them

Always professional and thorough thank you! I love my Honda!

My car buying experience with Sales Consultant, Ms. Maricar Randall was superb and excellent! She easily understood what I need in a car I'm looking for under my budget. She gave me some incentives without hassle and far better off during this time of crisis in car production vs my need for another car in our household.

Mr. Odom was extremely kind, courteous and professional. He provided excellent service in helping me get a part under warranty as my car was only 5 days over warranty period, and because I only had 10k miles on it. I am very grateful to him and Honda for appreciating my loyalty as a customer. I?ve purchased 6 Honda?s here. Great service & dealership!

Lute Riley Honda has amazing customer service. I highly recommend Lute Riley for all of your vehicle maintenance checkups. Excellent job on keeping my CRV in tip top condition. Brenda

Overall good experience with sales, after purchase called dealer with extended warranty questions resulted in poor experience.

Thorough inspection of my car made to identify services needed. Car ready sooner than promised. John Moran did excellent job of shuttling me home from dealership and later back again. Service rep Kyle did a thorough job of communicating repair items and costs.

The buying process had a lot of waiting around for docs.& I?ve called dealership 3x & no one seems concerned that my temporary tag is now expired& I have no plates& I?ve stressed it has me upset& afraid of getting stopped or ticketed .Not very good 1st time experience here so far

I had a ruined tire and the service team was very accommodating. They also helped with a small door issue that was fixed. All of this seems simple but it was very much appreciated.

Great Service would recommend to a friend or family member

Brought in my 2019 Honda Accord for recently recall fuel pump replacement and BCM software upgrade. Service was excellent and quality repair.

My car needed front brakes and a checkup. All were completed satisfactorily. However, since I needed glass repaired my insurance sent a message to the dealership defining coverage, but the systems are not integrated with the glass provider and I ended up leaving without the glass repaired and stated I would get it done some other place. USAA (I thought) called me back to schedule the glass repair, but it was NOT USAA, it was the subcontractor for the dealership. They wanted an app download and pictures, and when I called USAA to confirm, it was NOT a USAA-driven process, but the process from the subcontractor for the dealership. I should not have to worry about downloading software, taking pictures, etc. when the repair was approved through USAA with the dealership. Fix? Consider better integration between systems. I have talked to several people about this and the ?glass integration? problem seems to translate for other dealerships, too.

Tommy Topcu is the BEST! I emailed a message that I was interested in a specific model from inventory for a lease. The next day I drove away in the exact vehicle I wanted. Noel Gabaree set everything up with Tommy for my in-dealership experience. There was no old-school smokescreen such as, "Let me ask my manager...", etc. Amin Kerroum was exceptional in the financial side of the transaction. I took a few Tommy Topcu business cards - just so I can refer purchase/lease customers to him for the best experience. Do I have "reviewer credibility"? This is my NINTH (9th) new Honda vehicle lease since 1998!

I loved how they were able to work with my challenged credit.

Would recommend for family members and friends. Fast service that I don?t need to wait long. Staffs are friendly if you have any questions just ask.

They provided fast and efficient service. The staff is also quite friendly.

We were quickly received and provided with all the information that we wanted about available cars for purchase. Omar and everyone else at Lute Riley was gracious, friendly and helpful. The purchasing process was fast and easy. Bingo, we had a car! We look forward to having Lute Riley service our new car in the future.

This was the first car I bought and I must say that I found everything to be very helpful.

We sent emails to four nearby Honda dealers asking for the precise, itemized out-the-door price on a specific CRV, vs the advertised price. We got a straight answer only from Lute Riley. Why do business with a dealer who plays games? Our Lute Riley salesman, Ahmad Zouhby, was eminently helpful, clear and attentive.

The customer service rep was awesome. He was very professional and knowledgeable. I will definitely go back to Lute Riley because of how good the service was.

I previously used another Honda Dealership and did not like the service I received. I went to Lute Riley Honda and from the first minute I was there, I was taken care of. I was helped immediately. The manager came over and introduced himself and was very nice. Ahmed was my sales associate and he was very nice, personable, helpful, and PATIENT! I told him what I wanted, how much I wanted my monthly payment to be etc and the deal was literally done almost immediately. Ahmed made sure to show me everything I needed to know and was very informative. There was no back and forth, no drawn out nonsense, no wasting one anothers time which was SO nice!! FINALLY!! A salesman and dealership who gets it!!! If this is how they run business every time, then they just gained a new client for life! Thank you Ahmed and Lute Riley for your fabulous customer service!! (Shout out to Jon in the service department as well!! GO BOSTON!!)

Melissa J. provided excellent service at Lute Riley Honda. I recommend this dealership and Melissa.

Friendly easy understanding buyer need and done professionally.

Very nice very out going always kept my informed on how things were going with my car.

Excellent service, I've been here before many times to get my car serviced, as always perfect every time. I've had serious repairs to minor services done at Lute Riley in Richardson, Tx for years and I always know that the mechanical work will be top notch. I would recommend Lute Riley Honda.

Quick and efficient way for leasing. Marc is an excellent salesman who doesn?t up sale or waste your time.

As always Adam and his service staff give the best Customer Service. Wouldn't go anywhere else.

Overall great process but I grew up in the car business so I hated how the sales man want to explain everything to me like I'm dumb.

Very nice and easy and complete , very knowledgeable and felt very comfortable

I have been purchasing new cars for years from Lute Riely Honda. It's always a great experience.

I went in for an oil change. Everyone is so nice and always willing to help. I had my dogs with me. No one seem to object although they are very well behaved. I’ve been going here for four years ever since I moved to town. They’ve always done a great job for me.

Very professional service. My experience with Lute Riley Honda has been always very positive since the day I bought my car there five years ago.

We researched the car we were interested in before visiting Lute Riley Honda. We were greeted and directed to Josh. His personality was a perfect fit for us. The buying and trade in process went very smoothly, and we drove home in our new car that night.

Very positive experience. I always receive a great service and professional customer service.

Melissa was very helpful. She showed me how to recalibrate the low tire pressure indicator, a feature that I was unaware of. My car was completed earlier then expected and Melissa informed me right away that it was ready for pick-up.

Marinara Randall at Honda of Richardson TX was awesome.

Efficient and informative about the service and payment is now available online.

This is my 5th Honda from Marc Dupuy. He always finds a way to make it work. This time it was from a car accident where I was not at fault, and my 2020 6 mo. old Accord was deemed totaled. He made it possible to get a new 2021. Always professional and courteous.

Five star service can be expected every time from Lute Riley Honda. When you add this to a quality car like a Honda Accord, it can?t be beat.

Came back after 10 years and the service is just as good as it was then. Javed Tarafder is the best to work with on any Honda purchase!

It was timely, courteous and effective this involved recall service and scheduled maintenance

The service department was courteous and efficient and all work was completed on time.I was provided a courtesy ride home as well as being picked up when the vehicle was ready (a nice perk). I have been to this Honda dealership twice now since I have bought the vehicle from them. Both times were good experiences.

Exceptional service at Lute Riley Honda. Brought my car in for a factory replacement piece and work was done promptly and they even did a free 21 point check up of my car.

I had a leak in the engine area. Your mechanic discovered it was a faulty oil filter from my last oil change 1 month ago done here. Your mechanic provided me a full oil change and no charge. I have been so pleased with your dealership since I purchased my Accord here 2 1/2 years ago. Your personnel always treat me so well.

Normally, I dont use social media for posts. However I was asked to fill a survey here and I had to do that and choose between Google and Facebook to post. We had a problem with our car wheel. The Director of Operations, one Mr Valter went out of his way to personally go find a part for the wheel where a. he need not have done it right away b. our car was not impacted due to prior work by Lute Riley (key statement). Yes there are nice people around in the world and one came in the form of Mr Valter in our lives yesterday. Thank you

My 2015 Honda Fit had a problem with the starter button. I had received a recall letter about it, so I dropped it off Monday morning at 7ish. My husband picked it up later that afternoon & It's worked perfectly ever since. No more having to push the button repeatedly to start the engine. And all at NO CHARGE because of the recall!

George Wasshausen is very friendly and professional. I was in a bit of a hurry and he was able to get me in and out in a timely manner. I enjoyed working with him and Danielle in finance. Thanks for you help :)

We purchased a 2021 Honda Accord EX-L sedan at Lute Riley Honda in Richardson, TX, on May 25, 2021 (with a trade-in for our 2016 Honda Accord EX-L). All personnel were very professional and knowledgeable. The sales person was especially considerate in explaining all the features on the car and helping us connect our iphones and program the radio. The whole process went very smoothly.

The service was quick, treated very friendly and helpful, and transportation to and from home was very helpful.

Went to Lute Riley and Thanh Do my sales rep was amazing. Made sure I got to try out any car I was interested in and answered any questions I had about the cars. I ultimately made a purchase of a new 2021 Honda Accord. Even though he had to go out of his way to get the car I wanted from another dealership Thanh Do did everything I could’ve asked for! Great person and amazing salesman. Would definitely recommend coming here if you are interested in a new/used Honda.

Very fast and efficient. Everyone is professional. Got a lot of work done and the invoice was easy on my budget.

Had a blowout. Used tire inflation/repair and drove directly to Lute Riley. They replaced the tire, and inserted a new foam bottle in the tire inflator /repair kit. And the washed the car. Quick, courteous, and thorough in caring for my 2019 Insight.

I saw the car I wanted on cars.com and autotrader they were prompt on responding to email about availability of the car and appt time. Marc the salesman was polite and worked the deal promptly and our finance officer Joel was great at explaining everything!

Thank you for my new car. The process was smooth, and Mr Mulu was very helpful

Excellent experience!! I have leased two vehicles now from Lute Riley, and I am so pleased every time. Richard is wonderful to work with. Car buying can be so annoying, but they are respectful of their customers' time, considerations, and patience. Highly recommend.

I saw the car I wanted on cars.com and autotrader they were prompt on responding to email about availability of the car and appt time. Marc the salesman was polite and worked the deal promptly and our finance officer Joel was great at explaining everything!

This is my 3rd purchase from this dealership. From the front desk customer service, to my salesman, and the finance manager, my experience was outstanding. My salesman, Tommy Topcu, went above and beyond to get me the price point I was looking for. I highly recommend this dealership and ask for Tommy; he?ll definitely take care of you.

I was fortunate that Mr. Adam Presser attended me, and it was exceptional. My Pilot feels like new.

True customer experience..everything worked out in hours..Very helpful and really understand the customer needs.. I have to really Appreciate their Agent Mulu who managed everything end and end seamlessly.

A big shout out to Lute Riley today. Tim Dick in the service department was great to work with this morning. He is full of knowledge and very professional and helpful. I highly recommend Lute Riley for all of your Honda service needs.

It was great experience! Ahmad was a very good and very knowledgeable. He was honest and straightforward.

Professional warranty work. Scheduled appointment, drop off to pickup. Kept informed on progress.

Everything ... I bought my car here and got my repairs here. Great service all around definitely recommend them.

I went in recently for regular service and a recall. I experienced a small inconvenience and it was promptly addressed and taken care of as always. I appreciate the constant communication about my vehicle and how quickly they greeted me when I arrived. My vehicle was cleaned and left in great condition compared to others' experiences at different locations. Once again, I'm blown away by the level of service provided by Lute Rile Honda.

Saw a used vehicle on Carfax, contacted Lute Riley Honda and got a quick response. At the dealership was a quick and easy process. Thanks, Lute Riley Honda!!

I went in recently for regular service and a recall. I experienced a small inconvenience and it was promptly addressed and taken care of as always. I appreciate the constant communication about my vehicle and how quickly they greeted me when I arrived. My vehicle was cleaned and left in great condition compared to others' experiences at different locations. Once again, I'm blown away by the level of service provided by Lute Rile Honda.

Michael has excellent customer service. Service was super quick.

I gladly drive over 30 minutes to Lute Riley Honda for service because literally every experience I've had with every person I've interacted with there, from purchasing my car to each and every oil change, has been nothing short of perfect. Never trying to push services I don't actually need before I truly need them. I can trust them. They're what people want and need.

The service was fast and reliable! I was in n out very fast and I didn?t have a long wait time. I was treated with lots of respect! I love it!

My service writer, Melissa, was excellent. she kept me informed and did everything she promised to do. The pick up of my vehicle was unsatisfactory.

Waited a reasonable amount of time for the vehicle inspection since there were many cars waiting for service.

The fact that they actually took the time to help while I was out of state was enough for me. I tried this same process through multiple out of state dealers and the Lute Riley staff answered without hesitation.

I have had bad experiences with car dealerships in the past. I'm a first time Honda owner and I'm very impressed with the customer service at Lute Riley Honda. Everyone is friendly, very helpful, and I trust them with my car.

The Honda associate, Kyle, provided excellent customer service. Knowledgeable and professional. My car passed with flying colors; no problem with fuel pump.

Maricar was very knowledgeable and welcoming. Each staff member seemed genuinely friendly.

My salesman was GREAT!!! The process to buy the car was way too long. I waited almost 2 hours to see finance. You need to hire more people.

Love Lute Riley Honda. Always great prices, and great, fast service. Friendly and helpful staff. Very nice waiting room and beverage service. Manager always available to answer questions.

Best experience of buying a car that I?ve ever had. I?m 72 years old, so I?ve had many car buying experiences. We were in and out in less than an hour. They applied no pressure whatsoever. The price we were told on the internet was the price we paid.

The only thing I don't like/understand is the fact that every time we go in, we have all of these areas that need to be address and the quotes are very high. The funny thing is, different Honda dealerships give you different areas to be addresses, critically, within 6 months to 9 months apart so what is the customer supposed to think? I do like the dealership and the people that work there at Lute R. Honda, so I would still recommend it. $159 to change break fluids? really? I had a coupon so the oil change and fluid check was reasonably priced. I think Lute Riley Honda should have an express service for small jobs that should cost at the most, half. You would have more demand, maybe open a service center on the south of the building on 75? The demand would make up for any investment. @Lute Riley Honda

From the minute you arrive at the dealer, the staff almost descends on you to tend to your needs. Bobby from the service department was very helpful when I pulled in, directed me where I needed to go and totally met my expectations. I was out of there in no time. Can't wait to buy my next car from them... I will go to Christina...she rocks. FYI... I drive 29 miles to the dealership because of their service.

Worked with Marc Dupuy and he was awesome. He answered all questions and worked with me to close this deal. Followed up to make sure everything is good with my car.

Salesperson Mike was very knowledgeable, polite and courteous. Had a very good experience.

I bought the Odyssey this time,It has some very good advantages that attract me, and there are very nice people help us.

I I just bought my third Honda Ridgeline from Lute Riley. They make buying a car easy. They act like they really are interested in what is best for the customer. From the first phone call to the final sale, I have always enjoyed my buying experience there. They have always told me the truth about everything to do with the car and sale. I will definitely go back tho buy my fourth Ridgeline! They have also done service work for me and it has always been quality work with a reasonable price. Bill

Mr. Chen is very friendly, thinking about every step of our car purchase this time, and did not waste our time. I highly recommend this salesperson

GOOD. CHECKING IN WAS SLOW, BUT SERVICE TIME WAS GOOD.

As always Mulu is the best when it comes time for me to come in to purchase a car. He's very professional, very helpful, kind and courteous.

My experience getting a new "used" vehicle was a great one. Saw a great deal on the internet, carfax.com, then found this nice compact SUV 2014 Dodge Journey R/T. The dealership internet marketing manager, Morgan E, posted the listing before the vehicle had arrived to their dealership so we jumped at the opportunity. Then we met with Mr Chuck who helped ease the process being COVID safe. The final process was Mr Amin to close the deal. I'm extremely happy and blessed to have gotten the vehicle. Thank you Lute Riley Honda.

My experience getting a new "used" vehicle was a great one. Saw a great deal on the internet, carfax.com, then found this nice compact SUV 2014 Dodge Journey R/T. The dealership internet marketing manager, Morgan E, posted the listing before the vehicle had arrived to their dealership so we jumped at the opportunity. Then we met with Mr Chuck who helped ease the process being COVID safe. The final process was Mr Amin to close the deal. I'm extremely happy and blessed to have gotten the vehicle. Thank you Lute Riley Honda.

Great service. They really take care of your Honda!

Very Professional and Knowledgeable staff - Finished service in a timely manner

Lute Riley Honda team was very accommodating and nice. We had an awesome experience in buying our first car here in the US. Definitely recommending this dealership to our friends.

Tommy Topcu made my car experience wonderful! He was very informative and patient, answered all my questions! I highly recommend him! I went to so many dealer ships and his energy was the best !

Great service, the rep helping us out answered all my questions and also helped with figuring out what was covered with my warranty.

Took my truck there for its first oil change and the customer service was great! Recommended!

Friendly Fair and willing to do everything they can to meet your price

George was so wonderful to work with. I completely recommend Lute Riley Honda.

quality services and friendly agents at convenience location

Lute Riley always has a great coupon or deal on their Synthetic Oil Change. I always have a good experience when using their Express Service department.

I needed speedy service due to my travel needs and these guys really worked to help me get on the way quickly. They did a great job to keep me on schedule with quality repair service. Thanks!

Very nice buying experience with Mr. CHUCK. I would recommend to others to buy from this dealer.

90 minute wait. I arrived during lunchtime, wait was longer than expected. I?ve been here before and this was the first time having such a long wait.

They’re the best service center I have EVER had the pleasure of dealing with! They’re honest!And work with you explaining everything they are doing and why they need to do it! I have never had a better experience.

I really have not been treated better by any service department! I highly recommend them.

Great service for oil change and lube

Fast Friendly and efficient. Pointed put future maintenance that will need to be done.

Outstanding.. was easy dropping off, didn't take long and was on my way

Overall good customer service , good product and clean facilities

I knew what I was looking for, was paying cash, and test drove just one used car before purchasing it later in the day. It really helped that the fleet manager was selling me the car. I didn't have to deal with a sales trainee or newer sales guys then haggle with 2 or more managers afterwards. He was straightforward and did everything on the sales side himself before I went to financing. So far, very pleased with my experience.

A great buying experience! Very fast and efficient. The sales staff did a great job. I would recommend Lute Riley Honda to anyone wanting to purchase a new Honda.

A for services and especially express centers with

Positive experience... everyone I had to interact with was polite, respectful and professional.

Very Welcoming Atmosphere and Excellent Costumer Service

The problem was taken care of in a timely order, and the customer service is always great.

Phillip and Adam were very helpful and professional. They went above and beyond to make sure everything was correct and that I was happy.

Philip in the service department was helpful, available to give updates, and we got our car back quickly. All around great experience!

They are very attentive to your needs and they make sure you are absolutely taken care of!

Javid provided excellent service. Very attentive and detailed.

Good service...appointment times could be managed better

I had 3 Honda from Lute Riley and their service department is the best. The person who took care my cars name Philip Arnold is a real Pro and take care all my cars and give me the beat consultation with his professional knowledge.

Christina was extremely helpful in the buying process, knowledgeable in the automobile's features, and friendly throughout the transaction! Amin facilitated a smooth, painless experience in the financing department, too! Overall, the dealership was great to work with, and I had a wonderful car buying experience!

I was impressed with the professional attitude of the technician who handled my car and the safety precautions taken during a pandemic. I am, in fact, changing to using Lute Riley all of the time because they are exceptional.

I received excellent and quick service during my visit. The service advisors are knowledgeable about the Honda products and up to date on recalls and defects to keep their customers in the know.

Helpful, knowledgeable, efficient, and thorough. An overall excellent experience and Mark Depew was as excellent sales person. Homer Alexander

Umut Topcu is nicest dealer in Honda. He is so great asset for this company. Thanks Umut, visit him and see what I am saying:)...

We?ve been Lute Riley customers for many years, and they never disappoint.

Every single person that helped us went above and beyond to make sure we were happy with our purchase. Thank you for making this process easy. You guys are amazing.

Protocols are in place. Safe and thorough explanation of works to be done on my car.

It was good pleasant experience. They didn't play the typical games dealers do.

Lute Riley did the service for my Pilot since I bought my Honda from Lute Riley in 2011. Everytime, when we bring our car back for service/repair, we have excellent experience because their very professional, friendly, reliable and honest attude to cusotmers Today, we brought our car back for service, we have the same happy experience as usual, Thank you very much to Joshua Coates and Valter Odom, their super service and attude make me for sure will return back to Luke Riley.

Excellent dealership, especially the service department. We bought our Honda from this dealership and they service our car since 2011 until now, every time we left with a great experience . Friendly, HONEST, and can not ask for any more. Today we went back for another service, both Logan Thomason and Valter Odom provided excellent service to us with honestly , friendly and professional service, really a SIX stars service!!!

A great place to purchase a car! Great friendly people!

I will recomend lute riley honda Excellent service and staff.

I've bought many cars in my life, never had a better buying experience. I left feeling like I didn't even have to work at it on my end to get a great deal. Thank you

Great staff. Not pushy sales people. Easy to work with.

Service was completed in half the time they had estimated

Got a quote by email and walked into the dealership to finalize the sale. Easy process.

Lute Riley has one of the largest inventories of new Honda’s to choose from. This wasn’t my first time buying a vehicle from Lute Riley, this was my 7th Honda!!!!!

Went in for oil change and inspection. Service performed and predicted time of completion accurate within fifteen minutes. Our service representative Ryan Ayo was courteous and efficient.

Excellent repairs after collision. Alex was very helpful.

The service was extensive including adjusting the valve clearance. Some of the time was allowing the engine to cool below 100 degrees F. The total time including oil change and spark plugs was 7 hours. I was comfortable waiting in the customer lounge with a book and my Yeti filled with cold water.

I had some personal issues with my bank and insurance and they helped me every step of the way and were very understanding of my situation.

Service was fast and efficient and the service tech was friendly and knowledgeable

Everyone is this dealership is nice and very helpful .

Thân thiện, nhiệt tình, chu đáo, tận tâm, chất lượng

Been dealing with this dealership and the service center for 4 years and have never had a single issue. Repairs are fair and prompt, customer service is always excellent.

Service manager replaced battery at my home. Honda roadside didn?t change batteries. Service manager persoanally came to my home.

Today, I brought in my 2018 Accord Touring sedan for a safety recall. Melissa Johnson is my service advisor and whenever I need service or have a question she treats me like family! From the moment I called her to schedule my preferred time to rolling out of the garage in my just washed vehicle, I am confident everything has been taken care of. THANKS again, Melissa!

Phillip was professional and very polite. Everything was done in less time and with sense of urgency.

Good service, great and awesome advisor, will definitely come again

Always dependable, prompt, and super professional!

This is a great dealership ? their repair department is outstanding. Melissa is an outstanding service tech... she?s the best!

All employees are extremely helpful and nice. I will get my next car from this dealership because of the great service and friendly smiles and recommend this place to my friends and family.

Completed work earlier than I expected with complete explanation of what services I needed done.

Ahmed was great! Super quick and very kind, really helpful.

I HAVE BOUGHT TWO ACCORDS FROM LUTE RILEY HONDA AND HAVE FOUND THEM TO BE HONEST AND INFORMATIVE. WHO CAN ASK FOR MORE?

Service was done quickly. Everyone I dealt with was very helpful. I had a good experience!

Lute Riley Honda's service has been excellent. It has done all work on my car since I bought it in 2019.

It?s always great dealing with Lute Riley has been there for years would not go any place else

The service manager Philip Arnold was awesome. The service on my car was completed but they also installed my insurance device and the accessories I ordered. They took really good care of me and the service was top notch.

Service was great, appreciate all that Kyle Owen did for me. Couldn't ask for better service rep

Thanh Do made the whole process of buying my new car so quick and easy! He explains everything very well and made sure I was satisfied throughout the whole process. I would recommend anyone who?s looking to a buy a car to go to him!

This was my first time to have my oil changed since I bought my car. I wasn?t sure where to go and the gentleman who helped took care of everything for me! It was so easy!

Lute Riley was wonderful in addressing my problem, a flat tire. Mr. Odom went above and beyond the call of duty by coming to my home after work, changing my tire, and taking it to the shop the next morning to repair my tire. I had an appointment the next day to receive my second vaccine and was able to accomplish that very important goal. Lute Riley staff members are client-oriented and pleasant to work with. I bought my CRV in 2017 and have had no issues with it. I love the new features it offered in 2017. It was truly a pleasure to work with Lute Riley Honda. Thank you, Mr. Odom and Lute Riley Honda! I highly recommend Lute Riley Honda to anyone.

Excellent service! We have been going to this dealership for yrs, where we bought 2 new vehicles in the last 3 yrs. and other vehicles since 2010. They are honest and you can talk to the managers for any other problems, always courteous and friendly also over the phone.

The team at Lute Riley Honda could not have been more wonderful to deal with, in particular the sales person Josh. Lute Riley was amazing in honoring all communicated information and I sincerely appreciate Alan, the GM contacting me personally and meeting with me personally. Again, Josh was an amazing sales person to work with and I highly recommend anyone heading to Lute Riley to seek him out and make an appointment with him, he truly listened to the type of car I had been looking for and did not pressure me to look at other options and respected my decisions on my financing choices. After making the auto choice and completing the application and rearranged financing options we were in and out with the signing, which added to the 5 star experience.

The process was as quick as possible and my salesman, Clement, was wonderful.

This was my second vehicle purchase from Luke Riley Honda. My sales associate was awesome. The finance manager went out of his way to get my loan approved. I would recommend Luke Riley to anyone looking for an honest dealership.

Took my wife?s RDX to Lute Riley where I get service on my Ridgeline. I trust them and they make it an easy experience with their express service for normal regular maintenance. As always they did a good job of explaining exactly what they were going to do and how much time it wood take. It took a little longer than what they originally said,, but several times let me know that it was coming.

Service manager was knowledgeable and professional

I've had three Honda's I purchased from Lute Riley Honda. They maintained all those cars over the years very adequately. I feel like they have always been honest with me and did their dead level best to maintain those cars. Currently I own a 2014 CRV and I am pleased both with my service advisor Logan Thomason who helped me make sure my car was properly maintained, which I appreciate very much, and the mechanics who worked on my car.

Personal muy atento y amable. Me ayudaron mucho para poder adquirir mi Fit.

Best customer service I?ve had in along ,I really enjoyed talking with your rep who scheduled my repairs and the taxi service home and back again was great they even found out the repairs were covered under an extended warranty who could ask for better service I will return here for future service or purchase of a vehicle

Express oil change service was just that - quick and efficient. Well done!

The battery on our seldom driven 2019 Civic died in the cold snap. Lute Riley sent a rep out with a new battery who changed it out in our garage. You can’t really ask for better customer support.

Clean facility, amazing buying process. Timely manner and very polite.

I made my selection and purchase entirely online without coming into the dealership. Anyone I dealt with responding quickly, promptly, openly and fairly. I was treated respectfully, no nonsense and I got my new car same day. Excellent experience - this is my 5th Honda and I will buy from Lute Riley again!

We got our oil changed Saturday and Michael Mason took care of us. He was excellent!!

I got a wheel alignment a few weeks ago. I noticed there was a strange squeaky sound when I drove. I went back and was helped by Omri. He listened to my issue and got me in and out in no time at all!

Lute Riley has an excellent service department. Michael and his crew provided excellent service when I was recently in. Lute Riley's sales team is knowledgeable and professional.

I wouldn't take my vehicle anywhere else. Lute Riley Auto Collision is the best in Dallas. Alex you rock and the mechanics do awesome repair and body work.

Really appreciate Ms. Christina and Mr . Alan for helping me get into a brand new vehicle with good interest and monthly payments

I am writing a review for the very first time because the service I got from Lute Riley Honda was exceptional. Maricar the sales lady that attended to me did a fantastic job doing all she can to make sure i got the car I wanted even with all the hicops we encountered, her Director Mr Will went above and beyond as well to put me in my car. They were able to do what another honda outlet was unable to do. Indeed the customer service here is amazing. I guarantee anyone who visits this place and meet all this wonderful people will get the same exceptional customer service I got. I really appreciate you guys for all you do to make us happy.

Was looking for a used Tahoe to pay cash, found one in my price range, got in touch with Christina from internet sales and I sent her my info the day before I was able to test drive. Went the next day, test drive was fine since we already have a Tahoe so I was just looking out for any red flags. Went forward with the purchase and because of the winter storms, the pipes burst in their detailing shop so she will honor my complimentary detail next time I?m in the area.

Walter was more than helpful and very friendly. I give him 10 out of 10.

I was approached in a reasonable time. I was communicated with by the service staff via text. This made it easier for me to know what was going on and introduce any needed work, without stopping the work in progress.

The agency was very professional, they help you so much and they explain everything very well. Their service was very amazing and they solve all of your problems. I highly recommend this agency.

Took my car in for a recall fix on Monday. Feb 8. Since I have a maintenance contract with them I asked at the onset if any maintenance could be done at the same time. Answer: nope. Everything is up to date. Today, Friday feb 12 I got a notice that “time be running out for my transmission fluid. “ Hmmm. Don’t they have records to access this when asked? Not very happy about an extra trip to Richardson very soon.

Great service, waited a certain amount of time and they were able to help as much as they could

Hello Josh Caballero: I appreciate all the help that you did with the transition to get me a new car, you are so great, and translating to my own language made very easy to understand and be myself very confident. thank you for your patience.

Fast, prompt service both with new and used cars. Michelle did a great job getting me in and out quickly on my seatbelt repair.

I have gone to this dealership for over 25 years. I would not go anywhere else. I appreciate and respect my service writer, Melissa Johnson. Everyone in the service department is caring, courteous and friendly.

I was totally satisfied with the service at Lute Riley Honda Collision. They were professional and very helpful.

Service was great all the way around! Michael Mason was kind and courteous and did a great job!

Shout out to Mr. Alex Medina for helping me of getting my vehicle repaired. On top of that He was able to get my rental going when I could not get a hold of the insurance agent. Repaired was good felt like I got my new vehicle back. Thanks Guys, Gerardo

Great Customer Service. Brandon is phenomenal. First time buying a car and my experience was GREAT!!! It definitely will not be my last time buying a car from you guys. Again Thank you Brandon for all your hard work and help.

Went to get my Annual Inspection for 2021. Inspection went well. Have used Lute Riley for many years and the service is always great. Have owned 5 Honda Accords and purchased 2 from your deal ship. Service has always been the best. Will continue to use Lute Riley as long as I own a Honda.

It’s rare that I give an endorsement but, I need to for this facility. Lite Riley Collision Center is amazing. My dealership doesn’t have its own body shop so I went over to Lute Riley with my wife’s 2021 CX9. Something fell over on it and put a small dent in the lift gate. This is 3 stage and they did an amazing job. The edges are even smooth. If you are in need of a body shop, regardless of what you drive, go see Alex Medina. He’s great. And the tech on my SUV is Dung. He has amazing skills. Having been in the shop most of my life, I can refer them with complete confidence. Unfortunately yelp only lets you give 5 stars. They’re a 10.

Adam, the service manager was amazing. While I was out having surgery he personally went and picked up my car for maintenance. Surely, due to surgery this was an unusual situation, but he made my day, week, month ten times better by being so kind and professional. Now I can sit back and recover and heal and when I can drive again my car will be ready to go. Thanks Adam!

I bought a used 2016 Hyundai Elantra from this dealership. I had a really great experience with the whole team, and I would personally like to thank Mr. Mulu. I am really grateful to him for all his help in buying my car, and I will definitely recommend this dealership to my friends.

Had rodent damage to wiring. Were able to repair very quickly

Excellent purchase experience with Christina Bernd! She was super friendly, very helpful and very responsive! She made our son’s first car purchase such a happy and memorable experience! We appreciate the extra effort she demonstrated to make this a special memory for all of us!

My family has worked with Keith Burr for several years and have always been VERY satisfied with his great customer service and professionalism. Keith makes the car buying experience a positive one. I have referred friends to him and one friend actually bought two cars from him within a few weeks! Thanks Keith for helping us in buying our new Accord! Robert and Linda Terry