Excellent service. Very courteous people and comfortable waiting space. The service guy explained what was being done and how much it cost and also let me know the available discount. It was great. Recommend o everyone.

Shopping for a car here was very simple and FUN! Mr. Dupuy is the best. This is the second car he has helped us purchase.

Fast, Friendly and Efficient.

Took car in for oil change, replace tail light and state inspection. They said it would be a few hours so they gave me a ride home, sent me a text with things they recommend, had the chance to accept it or decline it in the text message, within 10 minutes they gave me a call to let me know it was ready. They ride came and picked me up immediately, and I was in a nice clean car with everything done and home 20 minutes later. Quick and efficient and not the place where they try to get you for nothing but money it's a great place to go for your Honda needs.

Excellent customer service and professional atmosphere.

The Staff is fast friendly and efficient. I was only end for the state inspection, but I was given thier attention and focus.

My old Honda dealerships reached out twice to try to buy back my 2019 Accord. I was willing to do a deal for a new 2020 Accord but they were insisting on adding unnecessary features. I reached out to Lute Riley and they were able to give me exactly what I wanted. Christina was fantastic and the Finance person, I believe her name was Susan, was also a pleasure to work with. I’ll be going to Lute Riley from now on for service and future cars.

Great experience at Lute Riley, they take good care of you.

Service advisor Tim Dick was very pleasant and courteous. He was prompt in taking care of the problem with my car and I got it back the same evening even though I did not have an appointment that day.

I have recently received my masters degree, attained a new job, and was in the market for buying my first car. I went into Lute Riley Honda in hopes of buying a new Honda Civic. Our sales consultant Shawn Khan, was so great! I was both nervous and stressed before going into the dealership because I have never bought a car myself (my parents have always done it for me). However when Shawn helped us, I felt so much more at ease. He explained everything to me, he showed me the cars, and he didn't pressure me into anything. He was a great consultant. After the entire process, I left the dealership with a brand new 2013 Honda Civic, and the best thing is that this was a stress-less process. I highly recommend this dealership and Shawn Khan! Update 2020- (the above is from 2013, I believe) I continue to receive excellent care and customer care. Luis was my representative today, and was professional, informative, and nice. The facility is clean and modern. Year after year I continue to have excellent care from this specific location. My family and I have have been coming here since we moved to Richardson in 2000, and will continue to come here for our car needs.

Excellent customer service. Went for a car service for my HR-V and came out with a brand new CR-V. They really helped me with my inquiry. Love them to the moon and back!

The service express was very efficient.

Fast and efficient service, they were knowledgeable and professional

I had a great experience with Lute Riley. Christina was great. She kept me informed during the process and was considerate of my time.

Through the years, we have purchased 3 cars from Lute Riley Honda. Each time we have priced checked before hand with other dealerships, and Lute Riley has always given us the best deals. We always bring our cars to Lute Riley for servicing for the same reason, after price shopping, they always give us the best price. Today I took my Pilot in for an oil change and a recall issue, and my service contact was Kyle Owen. Everyone was friendly and courteous, and the job was done quickly and efficiently.

I was given quality service, immediately attended on arrival . Great service keep it up!!

Thanks to the team at Lute Riley Honda, my car does not have that pesky squeak every time I turn anymore! Melissa is the BEST service rep. She is very knowledgeable and was very understanding in regards to the magnitude of my frustration with my cars issues. She assured me that her team would not stop until they found and fixed the issue it was having. She was true to her word. Thank you, Honda! I can officially start loving my car again!

I had an easy time just showing up for an oil change. The guys also fixed my undercarriage cover at no charge. Easy!

2018 - Sept 2020: Working with Service Advisor Philip Watson removes (some of) the dread of taking my 2004 Honda Element in for service. From his focused attention at check-in, during which he is usually spot on with identifying an issue, to his timely updates during the wait for the work to be completed, Watson. rocks. at. his. job. He treats customers with respect and a friendly disposition. Please recognize Philip Watson for his empirical approach to problem identification and as-always, exceptional customer service. (And his Texas drawl is smooth as Tennessee whiskey.)

This is so good. Keith is very helpful to provide a good deal. I recommend this one.

It was great! They offered me discounts on services I needed and had a positive vibe.

I came in for a state inspection and found myself buying a new car. Everyone from service to sale's were amazing! Christina was so nice and helpful and made me feel comfortable even through this whole pandemic. I highly recommend coming here.

Michael, Ahmad, Shawn were all very helpful during the purchase of our Honda Fit! Thank You so much! Had my Fit serviced last week - 1/16/19 - oil change and tire rotation. Excellent service! Went for my second oil change and tire rotation on 7/12/19! Michael Mason again was our technician and he did an excellent job! Very good service. Out in about an hour. I went to an oil change and rotation today, 9/11/20. The gentleman that assisted me was very friendly. I also noticed that they replaced my battery. The car was washed when I picked it up. Very good service! Thank you!

Lute Riley service is really good , they always provide proper service and customer interaction by the employees is 5 star but I feel they can reduce their prices on oil change and on the basic services.

We totally recommend Lute Riley. We purchased our New 2020 Honda Accord through Tommy. He asked a few questions then brought around a Civic and an Accord so we could see both at the same time. The test drive was easy too. The process at this dealership is much faster than at HUGE dealerships. We were in and out fairly quickly. In the past, we have quite literally spent an entire day 8 hours at a dealership, Not at Lute Riley. They appreciate your time and attempt to make things run as smoothly as possible.

I was fortunate to get Phillip Watson as my service advisor. He is incredible professional and gets the problem resolved. Can?t say enough great things about how impressed I am with the service he gives

Awesome customer service! Great value for my trade in! Thank you dream team Thanh & Joel!!!

George and Richard really took care of me. They got me the price that I needed and were very efficient. They took their time to answer all my questions. I would recommend Lute Riley Honda to anyone.

I was evacuated to the Dallas area for Hurricane Laura. I had to get my oil changed and chose Lute Riley and am so glad that I did! My attendant was so compassionate and caring. He was very respectful as well. Sam I believe was his name but think that was a nick name because he had a thick accent. Anyway he had my van washed and the oil changed free of charge. I left in tears due to his kindness! Everyone I came in contact with was very kind. I highly recommend Lute Riley Honda! Thank you for your kindness during such a hard time!

George, Richard and Danielle were all AMAZING! We were given total VIP TREATMENT! Thank you all so very much! Sarah and John Welch

Great experience. Melissa was very helpful in helping me anyway she could.

It is easy to take great service for granted. Actually it is hard work on the part of the dealer. I appreciate their effort.

Muy buen cervicio de el vendedor chuck me consiguio un muy buen plan de pagos para passport touring 2020 😄😁😀☺.

Another GREAT experience at Lute Riley! George Wasshausen is the best and has sold so many vehicles to our family! Richard is very helpful as well!! Also even going through all the financing was not stressful thanks to Amin Kerroum! Thanks again to all of you! I love my blue CRV!!

I took my 2018 Honda to do oil change and tire rotation today and greatly appreciated Joel's taking care of my car.

Christina Bernd made the buying experience amazing!! Not only did she give us a straight forward answer on best price, she had everything taken care of for us as soon as we got to the dealership!! Highly recommend her!!!

My advisor Alex Medina went above and beyond my expectations. Highly Recommend!

Mr. Omri Wilson has been my advisor and I always know that i'm getting the best service. I rely on him to help maintain, care, and repair my 2016 Honda Pilot. He always helps prioritize which needs are immediate and which can wait. I?ve had problems with the check engine light and he always performs an immediate diagnostic. I trust Omri to keep my car in the best possible condition. He is always courteous, professional, and my lifeline.

Great service department and helpful service advisors.

The service at Lute Riley was impeccable! Got an appt the day after calling, the advisor knew immediately what the problem was and had my car fixed in 2 1/2 hours. Another Honda dealer knew what the problem was and said they would have my car for 3 weeks and did not have any loaners to loan,

It is always such a relief going to Lute Riley. The service is outstanding. In all the years, I have gone there ..they have never made one mistake. Same recently...friendly, kind service people, excellent repairs done..never a worry going here!

the service was amazing! Everyone was very friendly. I will always be a customer!

I went to have my car service and Jol helped me with it and he was the best helping me with my car?s service

Lute Riley Honda is a great dealership to work with. They have amazing people! Maricar Randall has always been so accommodating and helpful with your wishes when purchasing or leasing a car. She takes care of you not only on the day of the sale but she she follows through with you to make sure everything is taken care of. We also had the opportunity to work with Adam who took charge of making sure the lift from our traded van gets uninstalled carefully so we can transfer to the newly purchased van. We thank these group of people who work hard and are so dedicated to give a good service and experience to their customers! More power to Lute Riley Honda!

We have now purchased 6 new Hondas from Lute Riley. It has always been a great experience but this time even better. Having purchased new cars/trucks from other dealers, it cannot be overstated that we have always had the best experiences with Lute Riley, especially this last time. Tommy Topcu is friendly, knowledgeable and was very helpful in guiding us through the sales process. We set up an appointment and he had the car we wanted ready for us to see. He efficiently saw to all our needs with the final result being a great purchase! And Joel Anzaldua was great also, guiding us through the financial process and listening closely to our specific needs. As an aside, Lute Riley Honda's Service Department is great too.

Honest & Friendly regardless of the amount of the sale

Chuck was great to work with!

Adam, in the service department, provided excellent customer service when I had a flat tire out of town. I did not have my tire key and he was going to drive and meet me if needed. Even though I did not need him to do this, the fact that he was going to drive over an hour was above and beyond. Thank you!

Best service I’ve ever gotten at any car sales or service location!!

Excellent. I haven't yet checked out the A/C all that well. But I think it's quite good. I haven't driven much in the hot sun after picking up the car.

Service as prompt and stress free. Phillip Arnold was very nice and expressed great customer service.

Great service and very understanding.

I had an amazing job at Service with Michael!!! I went in the showroom, however, and looked in and sat in all the vehicles and NOT ONE PERSON asked me if I needed help. I was there in the showroom for 30 minutes or so and passed 5 or 6 people. I think maybe because I wasn’t dressed up they didn’t think I was serious, but, I’ll go back for Service if Michael works there, but I’ll buy my next Honda at David McDavid Honda!

Kyle and everybody worked hard to repair my Honda Pilot. It took a bit of effort to find the source of the problem and made sure the could complete it under warranty even with questions as to how the problem occurred. Everybody was polite and friendly. I plan to go to them for future service.

Bought a Honda Pilot. People are good but really slow. I guess they need some young blood. Didn’t liked the ambiance inside. Gave me the best price in town and warranty are definitely best one.

I went in for a routine oil change and car was due for service. My service advisor was Sam and he was outstanding. He escorted me to the waiting room which was very comfortable. He told me how long it would take but to my surprise it was completed well before. The whole process was simple and easy. Great customer service. At no time did I feel taken advantage of. I will definitely return to this dealership.

I had my engine oil and transmission fluid done here in 2 hours in and out. They also helped fix my apple carplay! Really nice people and will be coming back for future service! Thanks Melissa!

Very rapid service. I have been very pleased here.

I had my engine oil and transmission fluid done here in 2 hours in and out. They also helped fix my apple carplay! Really nice people and will be coming back for future service! Thanks Melissa!

Everything was great. Nothing to complain about. Thanks.

Great service and honest about what you need done on your vehicle

Great experience! If you are shopping for a used or brand new car, go to this dealership and ask for Chuck.

I received excellent service when I brought my 2013 Honda Accord in for service at Lute Riley Honda. My service representative, Phillip, took care of all my concerns. I highly recommend Lute Riley Honda.

I came in for an oil change and tire rotation. Lute Riley is offering a special price at this time for the services. I didn't have to wait and was helped immediately upon arrival.

Good service advisor

Overall a great experience in the car buying process. The sales team was helpful in narrowing down and helping us select a good fit for our desired vehicle. Everyone was very friendly and helpful and all the socially distant precautions in place were very comforting. The only thing that was a little bothersome was the wait to speak to the finance department, but it was a busy day and it was still fairly quick overall. Would recommend this location to any car buyer in the future.

Excellent work and super fast! Thanks!

The staff was very professional and courteous. The service experience was smooth.

The service was in a timely manner. All employees were very professional and polite. I was really surprised by the low cost of the state inspection. That was much needed during these difficult times. Thank you.

Lute Riley Honda Service Advisor Timothy Disk done a great job. He is a person who takes care the customers as need the most and write down so much detail on his note. The Shuttle driver and service are friendly and fast service. All the employees who work there just like a family and know each other with their customers. I like to say Thank you to you all.

After receiving an email regarding a recall issue, I contacted the dealer and a helpful employee set up an appointment for this work. I took the vehicle in at the agreed to time and the service agent got it into work. The work was performed within the time window scheduled and thus far there are no issues.

Lute Riley prioritized our repairs to get our family vehicle back to us as quickly as possible. They were professional, kind, and maintained excellent communication throughout the repairs.

Kyle and valter were extremely helpful in helping fix my car

Need my car ready for a cross country drive so called for an appointment for my car to have an oil change and over all check before the adventure. Arrived at my appointment time and received immediate and quality service. I love this dealership and their service department is excellent.

Service department is great!

Thank you for your great Service. We had to wait a while, but worth it .

George Wasshausen Is the best ever. Completely honest and helpful.

Very responsive, even at the end of the day. The customer service representative immediately read a code on a flashing engine light that started on my way home. Said he would be there at 7am the next morning and he was. Got everything fixed at a fair price. He saw the next service was due shortly and we included that. Courteous staff. Superb service. Great waiting area. Ready when promised. Thank you.

Every experience here is a positive one. Sales, service......this Honda dealer is amazing! Highly recommend!

Very responsive, even at the end of the day. The customer service representative immediately read a code on a flashing engine light that started on my way home. Said he would be there at 7am the next morning and he was. Tech who did the work was very experienced which helped a great deal as it was an unusual part failure. Got everything fixed at a fair price. They saw the next service was due shortly and we included that, which saved me another trip in the next few weeks. Courteous staff. Superb service. Great waiting area. Thank you.

Chuck Papari was an excellent salesman and goes the extra mile to assist. Lute Riley Honda is fortunate to have him.

Had a very good experience with Lute Riley Honda. General Sales Manager Will and Sales Person Maricar was very friendly and helped me purchasing my dream car. Will recommend you to visit this showroom and Ask for these people, they will take care of you. Thanks you guys and Lute Riley Honda.

This is a wonderful place, my sales person is Maricar and is a wonderful person she gave me a great deal, very very good at customer service, she also have a lot of patients and the general sales manger in the store is so helpful and very good at customer service. Totally it’s a great place to get a car

I took my car in for get new tires from the tire coverage I pay for and had a very good experience. The gentle that helped me is Sam, and he was very nice and professional.

Helpful courteous and fast

I took my car in for get new tires from the tire coverage I pay for and had a very good experience. The gentle that helped me is Sam, and he was very nice and professional.

I took my car in for get new tires from the tire coverage I pay for and had a very good experience. The gentle that helped me is Sam, and he was very nice and professional.

I always receive excellent service, friendliness, and customer service! Ryan did a great job! Thank you!

Lute Riley did an outstanding job servicing my car. They fixed a long, on-going problem, cleaned my car, and did a great oil change! Thank you!

Bought a car we will be happy with, thank you.

From my purchasing to my service, Lute Riley Honda is hands down the place to go for above and beyond customer care and service! Thank you, Lute Riley! (Special thanks to Melissa in service department! 10/10 would recommend!)

Excellent. Kyle, the service tech was awesome. I have my springs replaced.

they were very courteous and helpful all my questions were answered and the service done in a timely manner.

Excellent service, customer representative was friendly and professional. Facility was clean and car service was completed in a timely fashion.

Could not have been more pleased! Thank you Lute Riley Honda! Always top of the line service.

Service provided as promised and in timely manner.

Trusted dealer, very good salesman and very good car with good safety features

I had a number of maintenance things done on my 2007 Honda Civic. I was pleased with the work and with my service advisor, Kyle Owen.

They were awesome to deal with! Got me in and out in a reasonable amount of time. Did not make me wait all day. Everyone was exceptional

Javed Tarafder the car salesmen is wonderful! He helped us in every way to get us in what we wanted!

Great costumer service from beginning to end. Danny was a great salesperson very courteous and personal. Went above and beyond for us. Kenny the sales manager as well, even after we bought the car when I had questions about it he treated us very respectfully and attentive to everything. Susan was great with our financing, very thorough and reliable. I was very pleased with our purchase at the end of the day.

Omar was very patient and helpful when helping my parents with thier new vehicle. When I submitted an inquiry, I received a response the next morning and booked the appointment to see the vehicle. They were able to match the purchase offer by carmax for my moms Nissan. Overall a very simple and easy experience.

This was my first time ever buying a car from a dealership and I have to say I am extremely impressed! The sales associate, Ahmad Zouhby, was very informative and helped me through this process. In general, anyone I spoke to, even in finance, was pleasant and definitely gave me a great impression!

They really did a great job and customer service was great- i was on the road and needed an air conditioner repair and they had me ready in a day!

Excellent customer service. I am from out of town and they went above and beyond to get me back on the road with air conditioning in this Texas summer heat !

Great dealership! They are dealing with COVID craziness very well. The buying experience was super great! I went in right before they closed Thursday night, and walked away with my wheels the next day. Christina is the GOAT! I highly recommend working with her.

Thank you Phillip for all your help!

Service here at this location always goes above my expectations. These guys are A1

It was my first time getting my car serviced at this location, I will be coming back. Extra special thank you to Melissa and Ron, they are incredible!

Recently moved to Dallas I was nervous about having new service technicians servicing my car. That all went away with the SUPERB customer service the dealership staffs delivered, very welcoming environment, no pressuring. I was very satisfied with the quality, service, wait time and speedy delivery

I always enjoy going to Luke Riley I’ve only had one bad experience and that has not stop me from going back to Luke Riley but the technicians are friendly they’re helpful they’re fast because I’m in a hurry. The only negative is the website it doesn’t always work properly so I don’t get to schedule my service but even though I do get in and out a timely manner.

They did an excellent job with my Autobody repair and my service coordinator Jay was very helpful. My experience from start to finish was easy and pleasant!

For being a first time car buyer, Maricar made the experience super stress free and explained everything so well! I am definitely so grateful to her for making this experience so great!

Awesome team! Awesome people! I will definitely come back again!

Bought a Honda Ridgeline on line. Entire process was 5 star. And a excellent buy on auto.

Had a good experience buying a car here. Everyone?s super friendly

Been a regular customer. Recently, manager followed up text survey and offered to resolve the dissatisfaction. Lute Riley does not disappoint.

Lute Riley Honda Has always been courteous and kind, fast and fair and always makes you feel important too. We have purchased 4 vehicles from them and will continue to do so for the foreseeable future!

Fast service, very professional and always courteous! I’m on my 3rd car with them and plan to stay with them. You can’t go wrong with Lute Riley Honda! And of course, Honda’s are great cars!!!

Always great service and an incredible car wash

Sam was AMAZING. I'm not sure how you reward your employees, but I think he is more than deserving of special recognitions or reward in some form. I am new to the area and I felt very welcome and taken care of. Not to mention he had immense patience with my confusion about the issue with one of my tires. Positive attitude, quick work! Thank you again for the wonderful service.

Amazing service when buying our brand new Pilot! The salesman treated me like a VIP the whole time when scheduling multiple test drives and considering different trims. We also service our Honda’s at Lute Riley as the cleanliness, service with a smile, and car cleaning service can’t be beat! This new Pilot is our 4th purchase from Lite Riley going from 2002 Civic, to 2007 Pilot, to 2015 Accord, and now the ultimate 2017 Pilot!

Michael in the service department's is great. He is very professional and efficient. I absolutely love the service department at Lute Riley.

Work was done very well.

Great customer experience. Professional, friendly and quick. Gave me again the reassurance that I made the right decision to go with Honda! Special thanks to Mr. Omri Wilson for his assistance and professional approach.

Christina Bernd help me and gave me all the information I need to make the best choice for my vehicle!!!

Lute Riley Honda gives great service and is a honest Dealership.

My sales person was amazing. Very knowledgeable, patient and not pushy at all. I highly recommend Lute Riley and Adam. I think they offer very good specials and keep their word. Overall, a good experience for 1st time leasing. Everything was explained thoroughly.

Great experience thanks to Omar and Amin. They made it so easy for me. I have been a customer for more than 6 years and is always a pleasure to come back and get what I need.

Went in to pick up license plates, was in and out. Great.

We are part of the Honda family for the past 12 years & have been happy with the service experience.

Very good, I bought three Honda’s from Lute Riley

Luis greeted me in the Express line and made sure all my questions and concerns were answered, he has excellent interpersonal skills! The waiting area is great to sit and relax. My car was completed in record time! many thanks

I'm always very pleased when I come to Lute Riley. Phillip Watson and Caaba Kosman have always taken good care of me and my car. And I am confident that if anything were not up to my expectation they would make it right. Please give them recognition for their hard work and great customer service. I trust you guys and that's why I keep coming back!

Everyone there very friendly and helpful. Had a wide variety of cars to choose from and got me just what I wanted. Even washed my car and filled it with gas. Also I left my rent car with them and they got it back to Enterprise for me. Very nice people to deal with.

I went in on a Saturday took about a little over 2 hours to get my new pilot! My credit isn’t the best but it’s not the worst and I was still able a really good interest rate! They worked super hard to get my payments as low as possible and best interest rate! He even helped transfer everything from my old car to my new car! The only thing I was expecting was a free transport of my other car. I had seen where it showed they could help drive you home etc, but he said they couldn’t because then I would have to drive him back. So the next day, I had to drive back for my old car! But besides that it was short and very helpful.

Great service, great people & great and easy experience

Great dealership for buying and having service performed. They are extremely professional and friendly 😃

Every person we have contact with was nice and friendly.The buying process was fast and smooth.Traded vehicles and were on our way home.Talked to two other dealers in the area and had same experience with them.This is our third Honda vehicle and very pleased.Our salesman Abdul Omar and finance manager Amin Kerroum were so friendly and easy to deal with,thank you both.

perfect service by Philip- service department manager.

I got a brand new Honda CR-V from Lute Riley Honda. Richard helped me throughout the process, and I really appreciate his willingness and effort into ensuring I get the best deal and value! Richard was exceptionally courteous, helpful, and provided the greatest effort to ensure everything was fair to me and I was satisfied. I traded in my old car and the process was very seamless and everyone was very helpful in ensuring I get my dream car! I am so happy and thankful for the team for making this happen! The car is running amazingly and I couldn't be happier.

I'd like to say that the people at Lute Riley Honda are very caring about their customer's wants and needs and that's why I keep going back for all my car services. Thank ya for making my ride safer everyday.

Huge fan of the team at LRH, especially Christina! She was very knowledgeable and more than willing to help with anything I needed. Highly recommend working with her, and definitely recommend to all my friends and family. 6 out of 5!

Harrison and Danny made my purchasing experience exceptional and with the utmost ease . Thank you for the impeccable customer service . You guys are the best .. and I’ll definitely be back for the future cars

I got a brand new Honda CR-V from Lute Riley Honda. Richard helped me throughout the process, and I really appreciate his willingness and effort into ensuring I get the best deal and value! Richard was exceptionally courteous, helpful, and provided the greatest effort to ensure everything was fair to me and I was satisfied. I traded in my old car and the process was very seamless and everyone was very helpful in ensuring I get my dream car! I am so happy and thankful for the team for making this happen! The car is running amazingly and I couldn't be happier.

I appreciate to both sales agent and finance associate who helped me a lot. Thank you Umut and Amin!

Adam and Sam went above and beyond to provide excellent customer service!!

Lute Riley Honda customer service they are good they answer you questions. Thank you Eleanor Cason

Christina was very helpful in the search, test drive and purchase of my Honda Accord! Seek her out when you go. Professional and knowledgeable!

Old school customer service where the customer is still always right at Lute Riley Honda. Service manager, Valter, and Klye exceeded expectations in every way: kind, well spoken, knowledgable, fair, listens well (sometimes that's all you want is for people to hear you out), stands behind their work and keeps their word. My 12 year old Fit runs as well now as it ever has. Valter made me want to be a better customer. Thank you, Lute Riley Honda. Thank you very much.

Service advisor greeted pleasantly soon after I drove up, took my request, inspected my vehicle, and professionally gave me a price and estimated time when it would be ready which along with work done did not disappoint.

I won't hesitate to refer my family members and friends to you. Lute Riley Honda is highly regarded for their excellent customer service, and you fulfilled that commitment. We can't thank you enough. You gave my son a chance to establish credit, and experience he will never forget. He did not take it for granted. We will come back anytime. Wishing you all the best! Show quoted text

I was able to go in and find the car i wanted. Test drove the car and shown all the bells and whistles. My sales lady Christina Bernd was able to answer all my questions and helped me setup the functions on my car they i would use. Finance was easy breezy and they gave me a great interest rate!!!!! Lute Riley fan for life!!!!! Sales.....finance a solid 10!!!

Service department has excellent customer service

Good service overall. Explained to me most of needed repairs; I will come back for other questions.

Great service!

Joel provided great customer service in the express lane and Roy in parts was a big help over the phone.

Joel provided me with great customer service in the express lane and Roy was a big help over the phone in the parts department.

quoted time of deliver was good.The work looked great. The Jay rep. was friendly and very helpful.

Melissa Johnson is always very helpful to me. I call and schedule a time for me to come when she will not be off. She does an excellent job.

The entire team was courteous and professional. Everything was explained clearly and the work was even completed ahead of schedule. I am very happy.

Thanh is the best also manes things happen and always lowers it real.

Than Do was awesome! Super friendly and helpful, a joy to do business with!

I went to Lute Riley Honda to get a software update for my 2019 Pilot. I was have difficulity with my home wifi downloading the update. The Service Dept said to come down to the dealership and download the update their wifi. My Service Writer, Tim, informed me of 2 Honda recalls that needed attention. Tim was very helpful and courteous. Also the auto tech was very informative about the recalls. The software update and correction of the recall items took about an hour and the car was ready togo. They even washed the car!

Both Omar Wilson and Valter Odom took instant care of our problem. Highly recommend them!!

Great customer service! My technician (Michael) went above and beyond by providing prompt service, explaining everything to me thoroughly, and even helped me resolve an issue I had with my sound system even though I only went in for an oil change.

I have been a Lute Riley customer since 2004 I think! They always service my cars in a professional and timely manner. My purchasing experiences have also been amazing. I would not go any place else!

Little pressure to sell additional package. Efficient process in completing the transaction. Overall very good experience.

Was done quickly as promised. Will be seeing you again very shortly for service.

Omri and Joel are great service advisors

Came in to get my oil change thru express service. The service is excellent, he even wait for me at the check out & walked me to my car when it was done.

Always offering professional assistance with a great friendly staff and efficient service.

Very professional personnel

Leased a Honda Accord 3 years ago. Bought the car when the lease was done.

Michael M. was a very polite and professional advisor. I certainly will ask for him next time I need to bring my car in for service.

We went in to look at the 2020 Honda CR-V. We had done some reasearch, and had pretty much narrowed it down between that and the Mazda CX-5. At this point we had driven the Mazda the day prior and really liked it, but were interested to see how the Honda compared. The sales guy at Mazda wasn?t too good and didn?t really tell us too much, so most of what we knew was from our research. I don?t think he thought we were serious. So we met with Clement in sales, and he was a really nice guy, very personable. He was very knowledgeable about the car and was able to give us enough information about it so that I felt more comfortable buying this car. Honestly they were both very good cars, and we would have been getting them for right around the same price, but I felt more comfortable because Clement was more knowledgeable and willing to help, that paired with the fact that you have a larger dealership which means probably a larger service center, and also what won me over is that I?ve had 2 Honda?s in the past that had no problems at all. Plus I really love the car. Our experience wasn?t all happy though I?m afraid. I wasn?t present for all of it, but I believe there were some rough spots and misunderstandings during the negotiations for price with my husband and I?m not sure who, whether it was Clement or the manager. It all got ironed out and everyone was ok. The bad part though was we were told we could just come back with the check and didn?t need an appointment, so that?s what we did, when we arrived the financial officer (who seemed to be the only one working on a Saturday afternoon) was busy, but we were told he was just finishing up and would be a minute. Well twenty minutes later we were still waiting, and my 75 yr old mother was sitting there waiting just to give a check. The odd thing was that it really didn?t seem like there was anyone there but us and a bunch of employees. She wasnt happy. We weren?t happy. It was about 45 min before we actually got back to see the guy, and once we did they informed us they couldn?t take a check from someone not on the title. Then she wanted to put it on her credit card and they wouldn?t let her do that either. I was beginning to wonder if they wanted to actually sell the car or not. It might have been nice if someone would have informed us of all this before I dragged my senior citizen mother into the Covid infested dealership. She hardly even leaves the house. I felt horrible. So she ended up just getting a cashiers check on Monday and I took it up then and got the car then. It would have been great to get it Saturday, but at least I have it now. When I picked it up, Clement went over everything in the car with me, got phone hooked up. It is awesome!

I was impressed. The greeting was cordial and helpful, an adjoining problem was discovered and addressed . The cost was fair and reasonable and the repair was expedited to my favor. the complimentary car wash is a plus service that make the experience very good.

Great customer service always!They took care of what was needed.

Very fast and efficient

Was met by the technician right on time. The service was fast and efficient. Friendly staff.

My service advisor, Melissa Johnson, was outstanding in every way. She was professional, knowledgeable, and considerate with my customer needs. She kept in consistent communication with me so I knew exactly what was happening with my Honda. Most importantly, my car received the right service to ensure it would be perfectly healthy. My car is running wonderfully and in great condition thanks to Melissa and Lute Riley Honda. I will definitely be back to this dealership for my car needs as I feel I was treated as a valuable customer.

My experience with the car service rep was great he really took great care of my vehicle and was very pleasant he goes by the name of Joel 😊

Staff is AMAZING

It is my first time with lute Riley Honda I was die hard Toyota customer for last 3 cars and 6 years but thanks to sales representative Chuck Pararazi who was very knowledgeable and helpful throughout the process of buying Honda Pilot and Accord start to finish we really like him and will promise to refer him and lute Riley to our family and friends

It was our first experience with lute Riley Honda and We are very happy and satisfied with the whole process of buying 2020 Honda Pilot And 2020 Honda Accord with the help of one of their awesome sales representative Chuck Papari(shukrullah) who was very knowledgeable and helpful throughout the process. We will definitely recommend this dealership and sales representative Mr Chuck to our family and friends thank you Lute Riley Honda

Went in yesterday hoping to get the vehicle me and my Wife been looking for . To all honestly wasn’t expecting to get approved having credit problems but these guy made it work and was extremely satisfied with the end numbers. Clement osoto was my sales representative and he was very nice and understanding of all my questions. Joel finance rep. Was very nice and friendly and made the whole process easy and fast no hazle what’s so ever . If you’re looking for a nice easy and fast experience purchasing your new or used vehicle this is the place to go .

I went in for my first oil change. It was quick and easy. Everyone respected the social distancing guidelines but still made me feel welcome. Overall great experience.

Thank you for the honest and great service!

Great people and friendly service.

Courteous advisor and speedy service. Enjoy going there for all my services.

Great Service and experience! Ahmad Z - our sales person helped us in every way possible to find our perfect car. He was knowledgeable and gave us all the information needed in every step. Definitely recommended!!

Service and staff were amazing and professional

Quick and helpful, I would definitely recommend to someone.

Service person Sam is always great

This was my first time at Lute Riley Honda. I was very impressed with the efficient, courtesy service I received from my service advisor, Ryan. All were friendly and that is greatly appreciated. Thank you.

Visited Lute Riley Honda for a recall. Everything went perfect. I will always recommend Lute Riley Honda for service .

Tim our service guy was amazing! He greeted us with smiling eyes and made us feel welcomed as soon as we arrived. He was very knowledgeable about our car and really listened to our concerns. He kept us informed throughout the process and discussed our options in detail. I would highly recommend any fellow Honda owner to go visit you guys. You guys are awesome and deserve 5 stars in my opinion for the exceptional customer service!

Wonderful staff....came to look at truck....i bought it!! Thanks Richard & staff!!

Every time I have either a routine oil change or an issue/concern with my Honda Accord Sport 2.0, the Service Department and staff never ceases to amaze me; the professionalism and attention to detail to the customer’s needs is unparalleled.

Excellent customer service, Alex Medina went above and beyond for me, working with a difficult Insurance company. I also want to thank Sergio Rodriguez for the recommendation.

Everyone here is friendly and with everything going on currently they make you feel comfortable and happy. The receptionist is outgoing and got us to the right salesman. We had interaction with a few of the people here, my sales guy was Marc and he went above and beyond to make sure I got the vehicle I wanted. Then Ke helped out with my trade and a few other things to make the process go smoothly. Last but not least Armin the finance guy that offered every option available, yet didn't force us to accept them, but helped us decide which we should add. I will definitely be back again ?

Great service from start to finish!

We just bought a brand new 2020 Honda from David! We were very pleased with how attentive he was and he answered all our questions. Thank you again!!!

Great experience taking my car to Luke Riley Honda. The service department was very professional. I felt safe in these difficult times. My car was done in a timely manner and looks great!!! Thank you!

Will buy my next car here! Customer service was great! Didn?t have to wait a long time! Clean dealership!

These guys delivered on a great price and no BS! Thanks David Strawn, I'll be thinking of you guys first next time I'm in the market!

Great service center!

Always great service!!!!

Great service and awesome people! Kyle owen helped me out and was awesome ! Thank you again kyle!

Melissa Johnson (Service Department) and her team did a fabulous job of making my 2014 Honda Accord run like a new car again. I have no doubt as to where I will buy a new car. Just don't hold your breath cause I have a lot of miles left on "Ruby".

I recently bought a car at this dealership and David Strawn was amazing! He was very helpful from explaining the buying process to making sure I was familiar with every detail the car has. The buying process took way longer than it should?ve been but overall it was a great experience. I would definitely recommend David Strawn if you?re looking into buying a car!

Friendly and professional service advisor. Service technicians are the best in the business.

Straightforward, easy, and friendly service

Love Lute Riley...wouldn't take my car anywhere else.

Love Lute Riley Honda - always professional and courteous.

Lute Riley Honda Collision Center took a wrecked 2019 Honda Insight and Alex handled everything through the insurance company - they made our car look brand new. Thank you!

My Experience At Luke Riley Honda was fantastic. My service adviser Mrs. Johnson, was great at handling everything regarding my service work, and keeping me informed on costs, & timing. I highly recommend Mrs. Johnson, as being very professional, and well versed "in all things Honda". Overall I would rate my experience at Luke Riley as a "10+". And I will be returning there for any work needed in the future.

Always so nice to come to Lute Riley! Great atmosphere and very nice people.

really good service experience for me

We are from out of town and had a problem, they fixed it up for us so we could get home. Very impressed with the speed and customer service!!!

They are very responsive to your needs & questions. But as with any Dealer ship very expensive!! There are many things other repair shops are not equipped to do. I will take my Pilot there when necessary. Ron

They really made me and my wife feel comfortable. It was our first time purchasing a vehicle and they educated us throughout the process to stay aligned with our goals.

Great customer service! As soon as I got to the dealership they made me feel welcome.

Me and my boyfriend both bought our cars from here. Very nice and attentive people. I personally hate the typical "sales person" but there is less b.s. to deal with here. You don't leave feeling like you just got taken advantage of in every way possible. I drive all the way from Denton to have my car serviced here, not every Honda location is the same!

Get service and support.

I needed to get my battery changed because it died and the service technician was very helpful. The whole process was quick and painless and I appreciate the hard work. Thank you!

Melissa was very helpful and provided good explanation of our needs. Have overall had excellent experience here over last 8 years

I have complete confidence in this dealership, having worked with them over the years. I value them for their integrity, attention to detail, and friendly customer interaction.

Philip and Honda corp dealt with me faailrly on defective air conditioning part

They are very responsive and fast. Texted me with all the details of the repair. Very hi-tech. Thank you.

First time buyer and went to this location due to family recommendation. Absolutely had a great experience! Marc Dupruy was of immense help. Happy with the purchase and looking forward to coming here in the future.

Marc is great. Lute Riley's prices and trade value were the best in DFW.

I had a great experience. The rep was very professional and helpful. Took care of my car servicing in a timely manner.

Very good customer service

Your team is always top notch from our salesman Thanh Do to Service! Wouldn't go anywhere else...would be crazy to! Cynthia and Jim Roberts

Brought my civic in with A/C problems and Adam was really nice, knowledgeable and accommodating. Definitely recommend their service department. Great customer service!

Very helpful and nice to work with.

Great!

Excellent and speedy customer service. I'm very pleased with my car!

Excellent service

Lute Riley was the third dealership that I shopped. The other two offered auction price for my trade in vehicle, and only were interested in what offers I had received so that they could undercut it by $50.00. Lute Riley offered a fair price for my trade in based on Carfax and Autotrader. No games were played by the sales person. It was easy to understand the walk out price including tax. Then I was really impressed. The finance department, offered an additional discount for financing via. Honda Financial Services. Also they discounted the extended warranty. With all of the electronics in the car today, I am very reassured that I will be covered for the future. The sales person explained all of the features and setup before we drove the car off the lot, and just called after two weeks to see if we had any concerns or issues." Customer for life".

The experience so far has been good. The Honda Pilot has been driven by Charles. He drives it to work. We are rebuilding credit so it was decision made to use for work and out of town visits. The Honda Dealership help with accomplishing a small goal.

I love this dealership and the customer service is wonderful. I’ve purchased my second vehicle with this location, and I’m happy to be apart of the Honda family!! Check them out!!

They are trustworthy and courteous.

Very easy and painless process

Bought a new van here a year ago and have been taking it back to have service (oil changes) and have had nothing but great service every time! Would highly recommend this dealership!

Shout to Jackie. He was definitely very nice and helpful. Would highly recommend

Great Honda dealership. We bought two vehicles here. Employees are friendly.

The people are very kind and personable.

My salesman, Chuck, was very helpful from the beginning. He showed me all the features of the car, let me test drive it for 10 miles, and even helped with setting up my phone and Bluetooth. Chuck even used his own personal discount and applied it towards the purchase of my new car. I was more than satisfied with the Lute Riley experience and would not hesitate to trade in and buy another car from them again.

Beyond Words - Outstanding! My mother purchased her car at LRH and has had it serviced there for years. She always raves about the service and is a loyal customer. We had an issue that required us speak with the service manager - Valter Odom. Once he understood the situation, he stepped in, did the right thing and earned our trust again for many years to come. Thank you Lute Riley Team!

My experience was very pleasant. From the time I walked onto the showroom floor until my saleswoman (Bianca) came to meet me everyone was polite. Bianca could not have been more professional and polite. I'm very satisfied with their service and my car.

They gave me the best deal. They didn't have to match someone else's best offer to do it. Internet sales was the best. Love the Pilot. Our salesman was great and the finance process was really easy. Only thing that could have been better was that they could have had the vehicle on the lot at our appointment time. They knew we would be there at 11:45 at 10:45 and they knew we were buying that particular vehicle and we had to wait a while for them to go get it from the down the street lot.

Fast and good service. Came in for a oil change and was out within 30 min. The Service advisor was very friendly and courteous. This Honda dealership is one of the best I’ve been too never have any issues when I take my car here for service. Overall awesome staff and facility. Very satisfied with the way this place is managed.

Joel did an excellent job, thank you very much

I contribute my satisfaction with my service writer, Melissa Johnson. She is honest and I have total faith in what she tells me. If she feels I need some type of repair or maintenance job to prevent a future problem, I do not hesitate to have that done. I did not make an earlier appointment because I suddenly had my maintenance light come on but fortunately for me, she was in the shop the day I came in. She expedited my visit as much as possible. I will always be a loyal customer of Lute Riley as long as I have Melissa Johnson looking after my vehicle.

The experience was great! The person that helped me was very helpful and did a great job! I will definitely return again.

Fast Service & Friendly

In the time we've had the car we've changed the oil to a synthetic because it's just better for any car and we've put a fuel treatment with supreme gas in it as well. Because of this it gets better gas mileage. My husband cleans it almost everyday. She's just a bute! We really love it. I appreciate Lute Riley working a little more on the price so we could purchase it. I had a number I didn't want to go over and they made it happen. Absolutely nothing to complain about. Thanks so much!

Best experience I've ever had buying a car. Their trade-in appraisal app is easy to use at home and spit out appraised values in 15 minutes, which they honored. And they provided their best price on the car I wanted up front via email/text, so I could compare to other dealerships without any painful back and forth negotiations. And it included the full drive-out price with all taxes and fees, so there weren't any surprises. They brought the car to my house wearing a mask and gloves so I could do a test drive safely without worrying about Coronavirus, and delivered it with the paperwork to sign when I was ready to buy. Never had to visit the dealership. I kept waiting for a catch, and there wasn't one. Easy, straightforward, great experience.

Consistent, reliable service. I've been a Lute Riley customer for over 30 years! The free car was is a BONUS!

Great work, professional and courteous service. Thank you so much; Jay and Alex!

scheduled an appointment to have a trip. piece repaired. my service advisor ordered the part ahead of time and when I got there the check in process was fast and simple and my car was ready the same day.

One of the best Honda services in DFW area.

It’s always good experience here. Great job and service. Love Honda and lute Riley

We really enjoyed our experience at this dealership. I went to two other dealerships and walked out. We did not feel comfortable with anyone there. Having a personable and professional sales person is key for anyone buying anything. The transition went so smooth and he never pressured us. Josh Caballero is a keeper. I would definitely go back and buy another vehicle through him. And he was very honest. I have no problem recommending any of my friends. This guy is a true sales guy and wins your trust by just being himself. He's so down to earth. There's no BS! Guys like this are hard to find in any dealership. Thank you Josh!

I took my car for an oil leak. I was told since I didn?t have an appointment that it would take at least a day. However they were able to get my car fixed and back to be within a couple of hours.

I’ve been coming to Lute Riley for several years for service now. Their express team is outstanding and they give quick service without neglecting polish. Buy a Honda and use them for your maintenance needs!

Ahmad did a great job showing us the car and answering all our questions.

Philip was awesome to work with in regards to helping me with my situation. He was willing to right a wrong made by a different dealership and get me safely back on the road to Houston. I am so grateful for his help. I will be recommending your dealership to all my Dallas area friends and family!

Service Manager Omri Wilson provided my family the best customer service I have ever experienced. He was very detailed and honest from the beginning all the way to the end. Very professional and genuine guy.

This is our first Honda, and it will probably not be our last. The next time I will start with Lute Riley Honda instead of starting at other dealerships in the area. The folks at Lute Riley Honda were extremely helpful and accomodating. They made the buying process as enjoyable as it could be for a frugal person like me. Well done!

Jay explained the process and kept me informed about repairs to my Honda. Repairs made quickly and car looks like new. I would recommend Honda Collision to others.

Everyone was Very keen and efficient. Tried best to accommodate with my need and budget.

Everyone was Very keen and efficient. Tried best to accommodate with my need and budget.

I choose the car we like and thank you. Thanh Do gave us all good choices.

I would totally recommend Lute Riley and my salesperson Chuck Papari. He went above and beyond. I was pleasantly surprised and actually enjoyed the process of purchasing my new vehicle

My service advisor was excellent, and helped me get back on the road quickly. This was truly the best experience I have had at any service department. #1 in my book and I would recommend to all my family and friends! The follow up phone call the Monday after my visit just put the bow on my experience!

Service depths great for maintance

Air-conditioning stopped working on a Texas 100 degree day. I got a repair appointment within the hour. Less than 24 hours later, parts arrived and car was repaired! Great Customer Service!!!

My husband and I appreciate the time Javed spent with us. My husband asked for the car to be put on the lift so he could look under it before we made a decision to buy. And we did! Very accommodating and friendly all around. The fella in the shop was fine with putting the car on the lift and answer any questions we had. They put new tires on the car and we picked it up the next day. Very happy with the people and the car. We'd been all around Dallas, Arlington, Frisco, Rockwall, etc. for five days. We were ready to give up on finding anything in our price range. This was the last one we looked at and we took it. Thanks so much!

Great service and care for customers who needs new vehicle. Trying to help you to experience with great satisfaction. This is the best Honda dealer in DFW area.

Excellent service I was in and out in less than twenty minutes

I have bought two cars there and already loved them. But this past week, I had a nail in one of my tires after hours. I was trying to go on a holiday vacation the next day. Called them up and Valter told me to come by and he would change it personally for me. I was amazed that they were swapping tires for me at 8:30 at night. I live 30 minutes away, but will be coming now to them for service as well.

Pleasant experience. George and Richard were fabulous.

My sales person Thanh, was amazing. Great guy, super laid back and just the best. Th cars are great. Well maintained and much better than any other dealership I went to, and I went to a lot. The one thing negative is they really are inflexible with working with you on price or providing that little extra that might push a buyer over the edge. Though I have found more and more dealers are just sticking to their online price and not even negotiating anymore. So maybe it?s an industry thing. All I know is they wouldn?t even add an updated maps to my navigation system as a throw in ($100 value). In the end I bought the car there because my salesman was honestly the nicest person I had met in this process and wanted him to receive my business, but the whole process could have gone much faster and been done a few days earlier had they just taken an extra $200 off or thrown in the Maps.

Melissa Johnson has been my Service Advisor since 2006. Service has always been THE BEST!! Tino worked on our Honda this time. He ALWAYS does a great job, and ALWAYS with a smile!! THANK YOU!!!

The issue with my 2019 Honda Passport was that the air conditioning system did not provide the cooling needed here in our Texas summer temperatures. It did provide some cooling but not what is needed to keep the vehicle comfortable. I arrived at the dealer late afternoon and was met by service representative Omli Wilson. He was pleasant to deal with, competent, and was willing to have the AC system checked. The kept the vehicle overnight and I did receive a call the next morning. The diagnosis was refrigerant overcharge and a correction was made. My service representative wanted to keep the car till afternoon so that it could be tested in the "heat of the day". I agreed and did pick the vehicle up around 4pm that day. Thus far the fix appears to be working and the system is providing good cooling. Overall I was pleased with the reception, service, and current performance of the cooling system. On a five star scale for this incident I would give the dealer five stars.

This is my favorite service dealer. My service advisor, Omri, is knowledgeable, courteous, patient, and communicate well to me, who do not know car well and a woman. I have recommended my sister to do her car services here. I will purchase my next car here, because I want to get my car served where I can trust.

I got the car of my dreams with an amazing deal! Everyone here was so helpful and answered all of my questions. I am so glad I bought my car here!

We were traveling through area on way back to Oklahoma, stopped for lunch and car wouldn't start without a jump. Called to see if they could get new battery in quickly. Gentleman said of course it takes about 20 minutes. Gave me perfect directions. In and Out very quickly. Super friendly staff and very clean waiting area. 😁 If I lived in the area they would have my service business.

Great service from beginning to end! They made me feel comfortable through out the whole process.

Tommy at Lute Riley Honda helped me for 8 hours straight until we found the best car for me. He made sure that I didn?t leave that place without a car.

Great sales and service departments. Wonderful experiences with Lute Riley

The Best Everything related to repairing my car and helping me through the process. I will never go anywhere else.

Visit went smoothly , I was in and out in no time at all, customer service was great

I had a wonderful experience buying my car at Lute Riley Honda. I'm a picky person, and it took a lot of time and a few test drives for me to finally decide what I wanted. Despite this, the staff was genuinely patient and focused on helping me get the right car instead of just selling me anything.

I sent a message thru their website regarding a vehicle I was interested in and got an immediate response from our sales guy, Keith Burr. We spoke via text and I told him what I wanted to pay, how much I could put down and how I didn't think it was going to work out so I would have to look for a cheaper car. To my surprise, he was able to make it work with EXACTLY what I wanted payment wise and we got it all done BEFORE I even went to the dealership! It was great! Our finance person was super friendly and wonderful as well! Such a great car buying experience!

I had a wonderful experience buying my car at Lute Riley Honda. I'm a picky person, and it took a lot of time and a few test drives for me to finally decide what I wanted. Despite this, the staff was genuinely patient and focused on helping me get the right car instead of just selling me anything.

Good service Nice people ok

I recently started having some issues with my air conditioner. I made an appointment and was able to get everything fixed in one day. Omri was the one who was taking care of me. He was super personable and helpful. It was a great experience and will be going back.

Service rep is always to listen to your reason for bringing the car in for service. they go over the service they will provide and keep you updated throughout the service . After the work is completed the rep explains what was done. Everyone there is efficient and friendly. Their service is great

Service rep is always to listen to your reason for bringing the car in for service. they go over the service they will provide and keep you updated throughout the service . After the work is completed the rep explains what was done. Everyone there is efficient and friendly. Their service is great. Their areas and waiting room are large, clean and well kept

Great professional service great people

It was great experience! Very fast and friendly

Great service, great prices and all around great place to buy a car

They staff was warning and helpful. The car I wanted to purchase was bought the day before, but I ended up leaving with a even better car.

I just purchased a vehicle from Honda of Richardson and the experience was amazing. Javed Tarafder was my salesman, and I appreciate his great customer service. He was very helpful explaining to me carefully every detail about the car and the loan process, he knew a lot about what goes into it. Made sure before me leaving the door that I was happy.

Melissa is an awesome service advisor. Very professional and knowledgeable. Always feel like my car is very well taken care of when I take my car to Lute Riley.

Very good. Kyle Owen was the service representative. He was polite and friendly and I am very happy with the repair. Thanks

It was a delight buying our Odyssey at Lute Riley which is something I never thought I would say about buying a car. Everyone I dealt with - Regina, Mr. Alemayhue, Omar and Joel - were responsive, courteous, and friendly. No one was pushy or overbearing. They listened to what I was requesting and responded. The customer service was outstanding. I obviously shopped around with other dealerships, but the difference with your people was night and day.

2nd Car we have purchased from Lute Riley. The value and service made both experiences very enjoyable. Very caring and professional staff. Will definitely purchase there again.

Thanks for the Service. Good job! Nice and clean facility, professional customer handling.

What more I can say! Every time I visit the dealership, you always deliver superb service. Melissa who took care of me was awesome. Than and Harrison Do are nice too.

Service is top notch! Service Advisor Phillip Watson always takes care of us! He remembers us, our cars and even my child. He asked where the rugrat was today since I didn't have her with me. He's the best!

Had great experience buying Odyssey minivan . We have been staying home due to Covid virus. Maricar made whole experience very easy. Great car too.

Most recent review: Excellent service once again, this time my service advisor was Melissa Johnson, she has been there 18 years! I have bought several cars there, and had my family and friends buy theirs from there also, it is a great dealership. Tommy Topcu is still my salesman, he is the most chill car salesman you will ever meet. I am a real customer, just search Scott Willis Piano. My piano and all my equipment live in my Honda:)

Excellent service once again, this time my service advisor was Melissa Johnson, she has been there 18 years! I have bought several cars there, and had my family and friends buy theirs from there also, it is a great dealership. Tommy Topcu is still my salesman, he is the most chill car salesman you will ever meet. I am a real customer, just search Scott Willis Piano. My piano and all my equipment live in my Honda:)

Tommy was our salesperson. My husband and I purchased a new car from Tommy. My husband's personal career was as COO for two companies specializing in major customer service evaluations for all types of business. Tommy was perfect. He doesn't come across as a "salesperson" - rather as someone who was genuinely trying to help us get the best for our needs. He was professional, friendly (but not overly so, or fake in any way), was patient, very responsive to text messages and overall wonderful in every way. I would highly encourage anyone to ask for Tommy if visiting Lute Riley.

Very pleased with the service I received. I plan on using this facility for any future services which I will need.

I am very pleased with the service I received. I will use this facility for any future services which I will nee.

Christina was an excellent sales person, she helped me pick out a car for my daughter and gave us an excellent price. It was very easy to complete the deal without any high pressure tactics. Thank you very much,.

Javed Tarafder was an excellent salesman! 10 stars!

Excellent service and timely with completing the service

Great experience all the way around. Wait time was kept to a minimum, and the staff was friendly.

Everything was great and salesman was very accommodating

Had a touch up done on the Mini Cooper grill and two wheels polished up. Alex was personable, welcoming at a social distance and took care of everything. If you're car needs a body repair, ask for this gentleman. This was my second great visit to Lute Riley. Brilliant, as we Brits would say. Cheers. Peter.

For my new lease, I requested a contactless transaction. My dealer, at Lute Riley Honda, Marc Dupuy went to great lengths to maintain a contactless transaction. I appreciate that he brought the new car and the paperwork to my home.

George was phenomenal in helping me with my new lease and I recommended this to my son and he is now driving a Honda from George.

The service department at Lute Riley is terrific. Everyone is very helpful and has made my experience the best ever. I have never been disappointed.

Everyone was super friendly, enthusiastic about their jobs and helpful in every way. Kudos to the whole team! The best car buying experience we've every had.

They work as a team to satisfy car buyers like me, from the internet team, front desk personnel, salesmen, finance department and also the service personnel. I call it ?Teamwork?s ? really work at Rute Riley Honda.

Well done! Answered questions, polite, respectful, professional

I have went to several Honda dealerships for service on my Honda and Lute Riley is by far, the best! They are very friendly, fast and straight forward. They kept me informed and in and out on time. Very easy to deal with and honest. I will not go anywhere else from now on! 😀

I dreaded the thought of buying a car but Kenny was great to work with. He helped us find a car within our budget and the best part is the car was an upgrade from what we originally wanted. To top that, Amin in the finance department was amazing to work with. He made the whole financing experience painless. He was patient in explaining the fine details to us especially since we were from out of town. Would definitely buy another car from Kenny and Amin. Great team..great service.

Partly online, partly in person, the whole process of buying a new car went very well. Staff did and excellent job - especially the finance department.

Knew I had oil leak to have repaired, so when air conditioning had no cold air we had both repairs at one time. Done quickly and reasonably. I trust Phillip to advise me well.

Very friendly department. Was fast service. Complete explanation of future needs I have used Lute Riley for the past 10 years at least if not more and have never been disappointed

My 2015 Ford Focus was loss and bad accident sad news from they said. I understand that.

The entire team , Morgan, John, Jackie, and Amin did an amazing job of making me comfortable with the sales process and delivery of my new vehicle. This dealership understands customer service.

I had a great experience with the Lute Riley Honda Service Department, located in Richardson, Texas at 1331 N. Central Expressway. My car was wrecked and I took it to them for repairs. They were very professional and customer service oriented.....A special thumbs up to my service rep, Alex Medina, who went above and beyond the normal customer service expectations......I would highly recommend the service department to everyone!!

Needed replacement key for 2019 Odyssey. Service advisor explained options and a new key fob was quickly provided and logged into my car computer. Very courteous service.

The service department is always clean and the personal are very helpful. I always trust them to do a good service job on my car when it is time for an oil change or any other maintenance.

Live my new car and ever body at the dealership was very helpful

I took my car in for service and I was very happy with the service. I love Luke Riley Honda . They are very friendly and knowledgeable. They do a great job.

The Lute Riley Honda had excellent customer service.

I had a great experience with their service. They are above and beyond the way they take care of their customers.

Javed and team were so accommodating to me and my family. Went over vehicle and purchase extensively. Thanks Lute Riley

Melissa at Lute Riley Service Center was amazing. Great customer service skills, friendly, and informative. She went out of her way to make me feel welcome. It was the best service I have ever had. I will ask for her the next time I need get service done. Thank you Melissa. Best, Anna

I came in expecting to have to repair certain parts of my car. The person responsible explained the requirements and helped me understand them.

Lute Riley Honda was a pleasant experience. The staff and sales team was laid back and never tried any "high pressure sales tactics"... Kenny Tang went the extra mile to get me my vehicle that I bought to me that same day by delivering it to my home personally which really helped me out... I would recommend Lute Riley for your next car buying experience.

Easily accessible and fast service

Sorry this is going to be a book; however, I absolutely LOVED my experience at Lute Riley Honda (LRH)!! ALL of what you will read here happened on 5/13/2020. I called LRH to inquire on a Pilot Black Edition. I spoke with John who patiently (30 minutes of patience) walked me through the car's details and features, as well as the payment options. He offered a quote of the financials and emailed them to me. I then contacted two other local Honda dealerships to compare the quote. The two competitors tried to beat the price, but wanted to "talked to my manager" and call me back. In the meantime, I visited LRH and was greeted by Ke Chen, a salesman that John referred me to upon my arrival. Ke was VERY knowledgeable about everything on the Pilot from the safety features to the comfort features to the drive/power stats. I decided that the Pilot Black was the car I wanted. Now we just need to settle on a price; however, my lunch hour was over and I needed to return to my office. At this point, one of the managers, Will, introduced himself. I told him that I needed to return after work. "No problem." (No pressure to buy right then and there) Before my return to LRH after work, both of the other dealerships called to amend their offers. The amended offers were significant enough for me to consider. Upon my return, I gave John, Will and Ke the amended offers, and they did not hesitate to confer quickly, and beat all offers. We came to an agreement on price, signed papers and I owned a new Pilot Black. The Lute Riley Difference: During the process of agreeing on the price, I voiced my concern about how the competitors were eager to drop the price of their vehicles. John talked to me in a manner that I could understand about how dealerships can compete on selling prices. He never once spoke poorly of his competitors. John was transparent on how the vehicles were priced, and I felt that he was honest in his responses. The closing process and signing the paperwork was seamless and efficient. Every paper I signed was explained. I purchased the extended warranty after the limitations of the factory warranty was explained. Once the vehicle was mine, Ke delivered my new car to my home. My mother was present, and Ke again explained the features of the car to us both. Shop Lute Riley Honda. Talk to John, Ke and Will. Do your comparisons. You will be glad you did!!

Service advisor friendly and went beyond his duty to satisfy me

Service was fast and very efficient! I?m very satisfied.

Sorry this is going to be a book; however, I absolutely LOVED my experience at Lute Riley Honda (LRH)!! ALL of what you will read here happened on 5/13/2020. I called LRH to inquire on a Pilot Black Edition. I spoke with John who patiently (30 minutes of patience) walked me through the car's details and features, as well as the payment options. He offered a quote of the financials and emailed them to me. I then contacted two other local Honda dealerships to compare the quote. The two competitors tried to beat the price, but wanted to "talked to my manager" and call me back. In the meantime, I visited LRH and was greeted by Ke Chen, a salesman that John referred me to upon my arrival. Ke was VERY knowledgeable about everything on the Pilot from the safety features to the comfort features to the drive/power stats. I decided that the Pilot Black was the car I wanted. Now we just need to settle on a price; however, my lunch hour was over and I needed to return to my office. At this point, one of the managers, Will, introduced himself. I told him that I needed to return after work. "No problem." (No pressure to buy right then and there) Before my return to LRH after work, both of the other dealerships called to amend their offers. The amended offers were significant enough for me to consider. Upon my return, I gave John, Will and Ke the amended offers, and they did not hesitate to confer quickly, and beat all offers. We came to an agreement on price, signed papers and I owned a new Pilot Black. The Lute Riley Difference: During the process of agreeing on the price, I voiced my concern about how the competitors were eager to drop the price of their vehicles. John talked to me in a manner that I could understand about how dealerships can compete on selling prices. He never once spoke poorly of his competitors. John was transparent on how the vehicles were priced, and I felt that he was honest in his responses. The closing process and signing the paperwork was seamless and efficient. Every paper I signed was explained. I purchased the extended warranty after the limitations of the factory warranty was explained. Once the vehicle was mine, Ke delivered my new car to my home. My mother was present, and Ke again explained the features of the car to us both. Shop Lute Riley Honda. Talk to John, Ke and Will. Do your comparisons. You will be glad you did!!

The job was done as promise. The service gentleman was very helpful and professional. Thank you

My service representative, Melissa, is always helpful and makes good recommendations to keep my vans going for 200K+ miles.

Fast courteous service. Very impressed. I hope it?s this fast post Covid19.

Every thing good! Next time I?m go with my frien come back buy new car!!

We bought our 4th Honda last week, a 2020 CRV-LX. I was a little nervous about going in to the dealer with the virus situation, but was very pleasantly surprised at how easy they made the whole process. George made us very comfortable & the entire transaction was much quicker & smoother than expected. George even called us the next day to ask if we had any questions while we were sitting in the car in the garage playing with all the gadgets!😆

Customer service was great as usual. They had me out in under 30 minutes. Thanks again!!!

Recently bought a certified pre-owned Honda CRV. Service was great ! No hassle, they listed to me and responded. Both the salesman, Chuck and the finance manager, Amin were truly outstanding and I would recommend them to anyone.

George was great and showed us about the Honda Odyssey we bought. Took longer to check out, but was a busy time for them. All in all it was good.

Overall, I had a great experience with Lute Riley Honda. Michael Sears in the Internet department was fast and through. From the time I contacted them to the time I was test driving a new Honda Ridgeline, it was about an hour and a half. The price was fair, and they did not play any financing games. I would suggest not going there on a Saturday night during quarantine, as it took over three hours from test drive to final paperwork. The staff was great. They were very friendly and did everything they could to keep us comfortable and happy while purchasing our new Honda. I’d recommend them to anyone who is looking for a new Honda.

Good and quick service. Efficient. Answered all my questions and concerns.

Great service dept, my second time buying a car from this dealership.

I had a great experience and will highly recommend this dealership.

I love Lute Riley Honda. Every time I've done business with them the customer service has been exceptional. This is my 4th CRV and I am a walking advertisement for both the car and the dealership

I love Lute Riley Honda. Every time I've done business with them the customer service has been exceptional. This is my 4th CRV and I am a walking advertisement for both the car and the dealership

Excellent service!!!! Thank you.

excellent service, I love theirs work

very good service when i come in oil change,they cleaned inside and waxing the wheel

Melissa Johnson was very knowledgeable, quite patient with me asking questions and she explained in detail everything that was going to be done to my vehicle. The shuttle team is very friendly and kind.

Everything went very smoothly. Everyone was very helpful and supportive.

Great Service!!! Informative and great work ethic that showcased in the final result of my service .

Was Great services my advisor was very helpful and friendly

Friendly and know what they are doing and answering all of my questions.

As maintenance warning light on 1 week, I bring my 2017 Pilot for oil change. Express service is not open, maybe due to Pandemic, I go to regular service line. Not bad, abut 45 minutes, it is done, better than my thought. All staffs worked well, with enough Virus protection. Price is $62, just for regular oil change, never be such high, maybe special for Pandemic

Great customer service. Adam took care of everything as promised.

I found the right car for the right price thank you lute Riley Honda They made it possible for me to have a great affordable car

Stranded at a Wal-Mart parking lot with a dead battery when Adam from Lute Riley's service department shows up and goes above and beyond to save the day. I didn't get Adams last name but he deserves all the credit.

Lute Riley actually came to my home to pick up my car to do a full maintenance service check. Did all needed repairs washed and sanitized my car so I did not have to leave home.

the overall finish was heaven sent !!! the only thing that could go wrong did but in the end all things were made right !! after finding the right suv and getting pre approved financing I made arrangements to go pick up the vehicle but while on my way the next day I was told the vehicle had been picked up and sold the day before which I didn't understand thinking it was already mines ?? then after being heart broken and unsatisfied I felt wronged !!! then after the deal fell through and finding this out they finally did call me back and went and picked the vehicle up and all was made right and the rest was history and the deal was done !!! my only problem and suggestion would be is that when you make a deal on a vehicle would be to go and get the keys in hand and not allow the vehicle to be still in a position to be sold from under you !!! all in all im very happy and satisfied and would recommend them to others because things happen but PRAYERS ARE ANSWERED WHEN YOU PUT GOD 1ST IN ALL YOU DO !!! AMEN

State inspection and oil change. Service excellent.

No star on quality of repairs because i just got my vehicle last week.

Lute Tiley does a great job and I am very pleased with their customer service!

We worked with Thane Do and couldn’t be happier with our purchase! He made us feel welcomed and heard! Very personal and ready to help in any way possible. We will definitely be purchasing another car from this dealership! 😄😄🔥🔥🔥💯💯💯

I dealt with 2 agents T Lute Riley and both agents were great to work with. The internet sales representative was prompt in her response and follow up, she gave me all the information I needed. The in house rep. set me up with a test drive time that worked with my schedule.

Regular service during pandemic. Got it done. Had all my service records and quickly knew hat needed to be done. Including service they disinfected the interior. They also had waiting area set up to properly handle social (physical) distancing.

The whole process was perfect, from start to finish. I am very pleased with the service and their professionalism.

AMAZING customer service! I called to inquire about a key to the lug nuts on my car because it had a flat tire but could not find the key. I spoke with Adam, who was going to see about sending someone to our home with master keys to unlock the lug nut. Later, Adam showed up at our house and, before I knew it, he had replaced all the locked lug nuts on my car and gave me the key to the set at no charge!!! To have someone go above and beyond like this is incredible! No words can express my appreciation for what Adam did. May God recompense him for his efforts to help out his customers! I bought my car here 2.5 years ago and highly recommend Lute Riley Honda! 😊

Great services. I really enjoyed going there for my oil change. They did a great job. Definitely going back again.

I purchased a new Honda and was very satisfied with all the people that helped me complete this transaction.

The Tech who drove my car knew what the problem was right away. Melissa called me to let me know and the problem was yet that day.

Super impressed with everyone there! Specially chuck papari!! From our sales agent to the Business Manager doing our financing! I got a great deal and I am super happy with my new vehicle!! I would also like to mention that I did not feel pushed or rushed into anything so super happy about that too!

Great Experience overall - 3rd car I have bought from Lute Riley Honda

Super impressed with everyone there! From our sales agent to the Business Manager doing our financing! I got a great deal and I am super happy with my new vehicle!! I would also like to mention that I did not feel pushed or rushed into anything so super happy about that too!

Quick and easy way to get your oil changed

All experiences have been awesome. Melissa Johnson in service is AMAZING

Had my Hr-V Safety inspection done for Registration Renewal

Love the service department at Lute Riley. They are always the best.

Everyone was extremely helpful and patient. This truly did not feel like I was being pressured Into buying what they wanted to sell, they cared for what I was looking for and even stayed past open hours to make sure we could leave with what we wanted!

This was hands down the best car buying experience I ever had.

Very friendly and prepared to off er the services needed

Overall excellent customer service. Replace my tire with no issue?s and even washed my vehicle and shined my tires.

Very good honest people. Love my Civic Turbo !!

Thank you, Lute Riley, for your excellent service!

Keith is just amazing! I got exactly what I needed for the best price EVER! He listens well with all concerns. He is always easy to get ahold of and makes sure you are completely satisfied with everything. Even after my purchase he always answered my questions and I never had a hard time getting ahold of him. He just absolutely the best. This car was my second Accord I purchased from him and I refuse to deal with any other car salesman !

Facility appeared clean Friendly customer services

It was an Excellent visit like always would definitely recommend

Had a 2019 Accord Hybrid with a battery that died during the Covid19 stay at home. I was planning to drop it off, but they were able to fix it in the driveway so I could stay outside and distant. Because the battery was barely nominal after the drive over (jump started), they let it sit for a bit so that it properly registered as a failure. Really appreciate that they worked to get the proper indications on the battery rather than have me make multiple trips. Battery was covered under warranty.

I am writing this as a follow up to my review posted on 4/6/2020. the dealership did reach out to me and explained all charges in detail. the charges were legitimate. they also offered to change my gear bulb free of cost.

Very good customer services, spent less time to deal good price and car. We use text to communicate with Mr. Chen, told him which car we want to lease and he gave us detail information and price range. When we arrive the dealership, save a lot of time and money.

Hard to rate the buying process and the overall facility during all the COVID19 fun. Keith was great, Financing not so much. She took forever and did my paperwork wrong and eventually got it resolved. I was there at least an hour longer than I needed to be because of it.

Excellent help from Tommy and Amin, with added perks in the financial area. Both men were efficient, knowledgable and very helpful.

i have dropped my car for oil change and the employees were very welcome and very helpful. they have finished the work and all of them were customer oriented. i will be back when i need the car maintenance.

I dropped my car for oil change and every one was very helpful and willing to help. They worked on my car and gave me as soon as possible. Good customer service.

My contact Julio Reyes was a very professional gentleman and I cannot say enough about the job all the techs did in repairing our vehicle. I believe Lute Riley Honda Collision Center may be the best body shop in the state of Texas. The repairs they did to my Honda van left me highly impressed as I messed up my van pretty badly. It looks brand new!

I had a great experience there getting my Civic serviced. Very courteous service and extremely conscious of the current times. Highly recommend getting your vehicle serviced here!

Wonderful experience! They were super friendly and I got what I wanted!

Customer service great! I was disappointed in recall cause of coarse walked out with $1600 despairs that I did not expect. humm makes me wonder about recalls. The $ 225 ok breaks understand but $ 1400 other no. Now I look at my Accord differently. Dang

Kyle was great! The service was great! the appointment was made with an online app, the service dept. fix an outstanding issue with the power door, did a brake fluid service, oil, and filter. it was done in a fast and courteous manner. Thanks, Kyle and Lute-Riley.

Excellence service! They treated me with respect from the time i arrived until they finished my service.

Ryan was cheerful and very nice, my van was out in less than the time he thought it would!

During this Convid-19 time, Lute Riley came to our home and installed a battery in our vehicle. They did not hesitate to help us. We are very grateful and extremely pleased.

Every aspect handled well. (Good coffee available, as well.)

Overall a great place to purchase a car. Found the dealing with the manager was a bit frustrating to agree on a fair deal. Ended up buying the car after getting frustrated and leaving and being called back to purchase the car for what I had offered to begin with.

Mini Cooper bodywork repair. First and foremost Alex at Lute Riley was "brilliant" as we Brits would say. Kept me informed every step of the way. When I reached out on one occasion — Alex responded almost immediately. Body work on car was impressive. As a designer one looks at things more critically. And to crown it all, went over the warranty, and to bring it back if there were many concerns. Thank you Alex, and all the team at Lute Riley. Much appreciate your endeavors — on behalf of my Mini and myself. Cheers. Peter.

First and foremost Alex at Lute Riley was "brilliant" as we Brits would say. Kept me informed every step of the way on my Mini Coopers bodywork repair. When I reached out on one occasion ? Alex responded almost immediately. Work on car was impressive. As a designer one looks at things more critically. And to crown it all, went over the warranty, and to bring it back if there were many concerns. Thank you Alex, and all the team at Lute Riley. Much appreciate your endeavors ? on behalf of my Minuend myself. Cheers. Peter.

Lute Riley Honda is an exemplar in customer service excellence. Their staff is courageous, customer service oriented. I'm always pleased with my customer experience at Lute Riley Honda.

TD was great. Excellent service and very thorough.

Every time I walk in I have hands down the most awesome experience and service!! Shout out to Omri Wilson!! This guy knows the true meaning of customer service and is one of the most genuine specialist there!! So if you’re new to Honda ask for him! :) Thank you Lute Riley Honda for always taking care of me! ❤️🙋🏼‍♀️👌🏻

Maricar Randall nuff said

Thanh Do is the best salesman you can count on it.

Great experience and really enjoyed the service. Really happy with my new car!

I went in Saturday morning with a minor issue with the body trim on my 2018 Honda Civic, something I had broken myself. Adam took 30 minutes to take the car in back have it repaired. Hats off to Adam in the service department for going above and beyond. This is how customer service is done and won. 👍 Management should give Adam a paid day off with a bonus too 😆

-George Wasshausen’s knowledge and experience ensures your desired vehicle matches your budget. -Richard Mattes is exemplary in thoughtfully explaining and demonstrating all of the critically important features of your vehicle. -Melissa Johnson provides excellent knowledge to service your vehicle so that you have many miles of safe and carefree driving. The entire TEAM at Lute Riley Honda strives to ensure a true commitment to Customer Service Excellence!

I came for my car window was vibrate, so the advisor Omri approach to me and help me and give me all the information about the window failure, after all this they fix my window with smile face.

Not all heroes wear capes!! My wife drives a 2016 Honda Pilot. The battery cell died yesterday, and she was stranded at work, in her company's parking garage. Security tried to jump the battery (using a portable charger). I tried to jump the battery (using my truck). No luck! The battery was dead, and we could not shift the vehicle into neutral (I know there's a trick to that, but we did not need it)...read on... So, my wife called Lute Riley Honda's service department. Not only were they on-the-spot with suggestions, the service director, Jason Greathouse, actually drove to my wife's work with a brand new battery and installed it for her. My wife's Honda Pilot, started up right away, and is now running perfectly! There are service centers out there with good people. There are service centers that go out of their way for you, and then there's Jason Greathouse at Lute Riley Honda. He went way above and beyond what he needed to do for us. Thank you so very much! My wife had already chosen Lute Riley Honda for all of her service needs. There's no way that is going to change! Thanks Jason!

My wife drives a 2016 Honda Pilot. The battery cell died yesterday, and she was stranded at work, in her company's parking garage. Security tried to jump the battery (using a portable charger). I tried to jump the battery (using my truck). No luck! The battery was dead, and we could not shift the vehicle into neutral (I know there's a trick to that, but we did not need it)...read on... So, my wife called Lute Riley Honda's service department. Not only were they on-the-spot with suggestions, the service director, Jason Greathouse, actually drove to my wife's work with a brand new battery and installed it for her. My wife's Honda Pilot, started up right away and is now running perfectly! There are service centers out there with good people. There are service centers that go out of their way for you, and then there's Jason Greathouse at Lute Riley Honda. He went way above and beyond what he needed to do for us. Thank you so very much! My wife had already chosen Lute Riley Honda for all of her service needs. There's no way that is going to change! Thanks Jason!

I love Lute Riley Honda in Richardson and their Service department is outstanding! I was there this evening picking up my license plates and needed my first oil change. From the minute I got there, Sam, in service was courteous, friendly and most importantly professional! Sam knew I needed my plates on and graciously moved my car to the service center where the plates could be screwed on. Omar is the gentleman who helped me in the “Service/Collision “ center. Omar was very professional, went above and beyond and even addressed a small paint issue, not Honda related. And to top it off informed me of the free car wash/vacuum service they provide daily (however today it’s raining). Omar also was kind enough however to vacuum my car!!!! Thank you to Sam and Omar for having such amazing customer service!!!! I will see y’all soon. Christy Herndon

Lute Riley has been my dealer for years. I buy my Honda's new from them. I can count on the service department to take care of each car as if it were their personal car.

service tech was great. Prompt and kind. I was able to wait for my care and got out quick.

Best place to buy Honda. I bought too many car from here . Good service ..love it !!

Best place to buy a Honda in DFW! I’ve bought three Odyssey’s at Lute Riley and no one can match their price, selection and customer service. Very nice people to do business with.

never thought car buying experience could actually be fun and easy till I met Brian and Ke and Lute Riley Honda. Ended up getting both of the cars we needed from them and will be customers for life!

I can not possibly say enough about Lute Riley Honda and the exemplary customer focused service we received!! Because of how they handled my eldest daughter and her vehicle acquisition, I decided to bring my third daughter into the dealership. Because of how they handled a complicated sales/delivery cycle with my third daughter, I contacted my second daughter and had her come to the dealership and get a new vehicle as well. Because of how the sales and finance team members at Lute Riley Honda treated my adult daughters - with great care and respect - my wife and I decided to trade in our existing Odyssey and get a brand new one!! That's 4 vehicles in 3 business days if you've been keeping count. And I still have one daughter and three sons to eventually help acquire vehicles - not to mention that yours truly is still driving a 2007 Prius with 166K miles and dents and dings from all of the above children learning to drive. So, we could be looking at 5 more vehicles within the next 5 years! The unparalleled, exquisite, intentional, focused attention, and "you are part of our family, we're going to take care of you!" attitude made this the best car buying experience I've had in 51 years! From Garrett Hills - Sales Manager, to Keith Burr - Sales Consultant, and Amin Kerroum - Finance Manger, you will not find a better group of men to do business with when acquiring a new or used vehicle. Period. Bar none. I would stake my reputation on it.

Great place to get a great deal!

Today my husband and I came to the dealership to browse some specific cars that we saw on the website. We were greeted by sales consultant Jeff Sowards and he went above and beyond to meet our expectations. The store Manager Kien Tang also went above and beyond to make sure we got the best deal for our budget. If you are considering buying a great long lasting car please go to this specific dealership to shop first!!

We drove in from Amarillo Texas to find the perfect 2019 Honda Accord Sport and we did! We had a great experience at Lute Riley Honda! If you need a Honda ask for Keith Burr he is outstanding salesman and knows all about the car! He answered ALL our questions and was so dad gum nice! Pretty witty to which i loved! Thank you so much for being the most awesome car salesman anyone would want to deal with. You truly made buying a new car fun! Highly recommended!

Christina Bernd was my sales consultant. She did a superb job. She worked hard to sell me a car. She listened very carefully to what I was looking for in an automobile, and understood completely what it would take to make the sale happen. Christina Bernd sold me a car because she paid attention to my car buying needs and made it happen. She understands.... She is a sales professional!

Best experience I?ve ever had when purchasing a vehicle.

I recently purchased a quality used car from Keith Burr at Lute Riley Honda. Since I live out of State and was purchasing a vehicle for my son this could have been a daunting task. Lucky for us , Keith was our salesperson. He was honest, thorough and went above and beyond to help us choose the right vehicle and at a reasonable price within our budget. He was patient and responsive, always returning calls and answered all my many questions. I highly recommend lute Riley Honda and especially “ Keith Burr”

I was nervous because of pushy sales people. But this guy was different and really listned and gave sound advice.

Keith Burr has helped my family for many years purchasing cars and he makes life super easy! He’s the best!

Great staff! Positive aurora throughout the whole dealership! Great place to buy a car or have your car serviced!

Salesman Jason Jang gave me a lot of information and help to buy my son's car. He is very sincere and kind, so I am going to introduce him to my friend who is planning to buy a car.

Great day here at Lute Riley Honda... got a great deal on an awesome car for my daughter. Thanks Jeff Sowards for being a rockstar!!!

Took my 2018 Honda Pilot to Lute Riley for 20000 mile service. I was greeted promptly by a Service Advisor to handle getting that handled. In addition, I had a chip in my windshield that I was not going to do anything about. However, the glass specialist happened to be there when I drove up and advised me of options to repair the chip at no cost. I decided I would rather replace the windshield using my insurance. The service advisor and glass specialist handled everything including dealing with the insurance company. Everything turned out great!

The service provided by Jeff Sowards was excellent, this was my second time coming to this location and the only reason me and my husband came back was because of Jeff. Jeff is very patient, helpful, professional and the most important he was NOT PUSHING US he understood what we where looking for and helped us. Financing crew was only interested in closing the sale, Jeff was interested in having a customer for life, Jeff took the time to explain in details some concerns I personally had in terms of pricing and made me feel comfortable with my buying decision. Thank you Jeff!! Lesbia and Carlos Bello

I really love it 😍 best service

I really recommend Lute riley Honda Service. I will go back to get all other services. Thank you.

i had a gret expereince with exceptional service! the sales lady "Maricar Randall" is extremely helpful! and will make sure you leave happy and satisfied! she's very nice and honest and only wants what's best for you! i recommend this dealership to anybody!